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eComm Continuous Improvement Manager

Company: Bed Bath & Beyond
Location: Port Reading
Posted on: May 16, 2022

Job Description:

Bed Bath and Beyond is looking for a motivated and energetic Continuous Improvement Manager with a track record of leading and implementing successful operational improvement initiatives in an operations environment. The successful candidate will have a LEAN, Six Sigma and/or Total Quality Management background with project management experience owning strategic, tactical, cross-functional and network wide programs. The role requires leading a wide variety of operations improvement programs (across people, process & technology) across multiple teams in large e-commerce sites and across a complex distribution network. The scope includes team leadership, project planning, developing new and innovative processes, coordinating and driving multiple programs, and communicating to senior management on status, risks and opportunities. Active cross-team coordination, project management, advanced knowledge on Microsoft tools and executive presentation skills are essential.ABOUT US (responsibilities):

  • Define new continuous improvement programs for our large e-commerce sites and network wide, successfully delivering difficult projects and achieving goals across multiple distribution sites.
  • Work directly with external providers, internal customers, and partner teams to craft and deliver scalable solutions.
  • Partner with Distribution Center General Managers and Operations Managers to build network wide teams, scope efforts, set project priorities, define milestones develop new and innovative processes (or implement new technologies) and drive deliverables.
  • Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers, escalating as appropriate.
  • Lead and facilitate large LEAN/Kaizen projects (and/or multiple smaller programs) with a data driven approach, including associate level training and education for tools, techniques and processes.
  • Build a world-class LEAN / Six Sigma continuous improvement culture at our facilities in close alignment with our E-Commerce leadership team.
  • Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions
  • Manage post-launch support plans (e.g., post-mortem) and look for opportunities to improve program quality and operational excellence.ABOUT YOU (requirements):
    • 5-7 years of experience in a warehouse, manufacturing, distribution/fulfillment center or operations environment is required.
    • Project leadership utilizing LEAN / Six Sigma tools and techniques.
    • Lean or Six Sigma Certification and/or 2-3 years of process improvement experience.
    • Training small/large groups on LEAN / Six Sigma tools and processes.
    • Computerized operational systems such as a Warehouse Management (WM) Systems, TMS, MRP and Production/Labor Planning systems.
    • Ability to communicate effectively-verbally and in writing-with customers, associates, and managers.
    • Proficient in Microsoft Office Suite, well versed in MS Excel and PM software
    • Bilingual, English/Spanish requiredIf you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:Phone: 1-844-MYHRSC1Email: myHRSC@bedbath.comThis email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
      An Equal Opportunity EmployerIt is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

Keywords: Bed Bath & Beyond, New York , eComm Continuous Improvement Manager, Executive , Port Reading, New York

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