Senior Customer Success Manager
Company: Free Agency
Location: New York
Posted on: May 16, 2022
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Job Description:
Free Agency is on a mission to empower people to reach the
highest levels of their career potential. We work with talent to
break the information and process asymmetries holding them back
from doing more, making more, and being more. We've raised over
$15M from world-class investors like Maveron, Resolute Ventures,
Bloomberg Beta, Kevin Durant and Rich Kleiman's Thirty Five
Ventures, Palm Tree Crew, and more.
Free Agency brings Hollywood-style career management to knowledge
workers, starting with the tech industry. We provide concierge
services and digital products to help people find incredible jobs,
make more money, and become high-performing leaders. Unlike
solutions in recruiting, we're entirely paid by the talent we work
with, which enables us to provide them with dedicated Talent Agents
to manage "the business end" of their career. Talent success
becomes our success.
To date, we've helped hundreds of professionals negotiate over $200
million in offers, and work with talent building the cutting-edge
future in the startup and tech industry.
About the job:We're looking to expand our roster of Talent Agents
with senior-level hires. In our context, this title is
interchangeable with Customer Success Manager.
You'll join an ambitious team that spends its days partnering with
leaders, operators, and promising newcomers within the tech and
startup ecosystem. You'll manage their searches for new jobs, as
well as contribute to their ongoing career development.
You'll own a book of business composed of people in product,
design, marketing, engineering, and other functional areas within
tech. Some of them will already be at incredible companies, whether
larger players like Amazon and Stripe or smaller startups in
fintech, mobility, and ecommerce. Some will already be later in
their careers, while others will be beginning the journey.
Primarily, you'll spend your time helping these individuals get a
better job, faster, and for more pay. You'll help them do work they
daydream about, at workplaces they admire, and in line with their
long-term ambitions. Every day, you'll massively accelerate
someone's career.
This role is flexible in seniority based on a candidate's
experience and capabilities.
You will:
You should:
You may want to know:
Quick hits:
Why Free Agency mattersJob search and career progression are
broken. Candidates haphazardly apply to jobs, meet only a few
companies, settle during offer negotiation, and generally don't
optimize the process of moving along in their careers. As a result,
Free Agency believes that everyone is undercompensated.
That doesn't just have to do with the money we make, but also the
teams we're a part of, the type of work we get to do, and the
alignment to mission along the way. All of this has an impact on
our own satisfaction, health, and financial wellness, but we don't
give it the attention it deserves.
By aligning incentives with individual talent, Free Agency is
enabled to build first-of-their-kind products & services and define
a new category of career management.
Keywords: Free Agency, New York , Senior Customer Success Manager, Executive , New York, New York
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