SoHo Optical Manager

Company: KREWE
Location: New York
Posted on: May 16, 2022

Job Description:

Job DescriptionKREWE is an independent high-fashion eyewear company inspired by the creativity and spirit of New Orleans, our hometown. Since launching in 2013 the brand has continued to grow and evolve with an extensive offering of unique, hand-crafted sun and optical frames designed in New Orleans and crafted with the utmost attention to detail. In addition to 4 brick & mortar locations, 9 "Tiny House" concept stores, and a robust ecommerce business the brand is also available at many notable independent and major retailers such as Bloomingdales, Neiman Marcus, Nordstrom, and Shopbop. KREWE's unique approach to eyewear has created a cult-following amongst consumers and influencers alike. Our frames have appeared in publications from GQ to VOGUE and on celebrities such as Beyonce, Gigi Hadid, Meghan Markle, Carrie Underwood, Hailey Bieber, Zayne Malik, Scott Disick, Adam Huber, among others.As the business grows, we are seeking smart, creative, and experienced individuals to join our talented team! Key attributes and qualities we are looking for in candidates for all open roles include an entrepreneurial spirit, innovative and solution-oriented, adaptable and resilient, best-practices methodology, team-oriented with a lean-in attitude, highest standards for execution, and a high level of accountability.As the KREWE SoHo Optical Manager, your job will be to ensure seamless integration of our Optical Program into our retail stores. By delivering impeccable customer service, understanding of Optical processes, and provision of working knowledge to our team, you will play a vital role in the client journey.What You'll Do

• Create and lead training programs throughout the In Person channel
• Review existing KREWE lab fill/edger process and identify ways to grow lens revenue across the In Person channel
• Review existing and new 3rd Party Lab partner contract/program and identify growth opportunities.
• Utilizing KREWE Optical Training Programs and best practices to achieve the department's sales objectives
• Ensure accuracy and precision in performing and recording optical measurements, adjusting ophthalmic frames, and troubleshooting vision issues
• Verify accuracy of finished ophthalmic products upon arrival from our partnering lab
• Demonstrate perfect ophthalmic product knowledge and provide thorough understanding of products to team members and clients
• Work with other team members to ensure excellent store-wide customer service & provide trainings on optical processes and techniques
• Elegantly walk through lens options with customers to ensure the Krewe hospitality is extended through our optical programWho You Are
  • Passionate about eyewear, fashion, and culture
  • Stylish and individual, expressing a sharp understanding of personal style & Krewe's place in fashion
  • Punctual, eager to learn, and excited to grow with Krewe
  • Excellent at communicating technical terms in a digestible & poignant way
  • Well-versed customer service representative with a drive and passion to provide an impeccable client journey
  • Motivated self-starter
  • Excellent detail orientation and time management skills
  • Excels under pressure in a fast-paced work environment
  • Flexible with scheduling and available to work weekends as neededBenefits and Perks
    • Competitive wage
    • Opportunity to travel
    • Health, vision and dental insurance
    • Retirement plan available
    • Parental leave policy
    • Free KREWE frames (duh.)
    • Spend your time in a truly "one of a kind" retail experience
    • Quarterly cultural spend to encourage our get out, see the city, "do you" mentality
    • Provide style & fit consulting on sales floor and lend sales help to our floor team
    • Act as a representative for Krewe to create a new base of Krewe Optical clients & extend our New Orleans #SeeClearly mission across new channelsKREWE believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy or any other protected characteristic as established by applicable local, state, or federal law.Powered by JazzHRMgD6VSgAXZ

Keywords: KREWE, New York , SoHo Optical Manager, Executive , New York, New York