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Director, Store Applications

Company: Saks OFF 5TH
Location: New York
Posted on: May 16, 2022

Job Description:

Saks OFF 5TH is the premier online luxury off-price destination. Through its website and app, Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices. The company is reimagining traditional off-price with a digitally-native model focused on customer experience.
What This Position is About:The Director of Store Applications will be responsible for managing our retail store applications portfolio and leading the store application teams. Successful candidate will help create and execute our overall store application strategy. He/she will also help implement, monitor and report on all processes required for delivering a robust application portfolio for our retail stores. This will be a highly visible position within the organization working closely with all divisions within the larger CIO organization as well as with the store operations team and other business units.
Who Are You:

  • Bachelor's degree in Computer Science, Engineering or related fields. Bachelor's degree in Business Administration or Operations Management with sufficient and relevant professional experience also acceptable.
  • 15+ years of overall information technology experience
  • 10+ years of overall experience within retail industry (fashion apparel/footwear preferred)
  • 10+ years of experience of large-scale implementation and technology refresh projects in geographically distributed enterprise environment
  • 10+ years of experience in a senior role managing POS and retail application portfolios and leading multifunction application teams
  • Experience managing offshore application teams
  • 5+ years of experience contributing to technology roadmap and system architecture planning
  • 5+ years of vendor selection, RFP/RFQ and vendor relationship management experience
  • 5+ years of relevant IT portfolio financial management experience
    • 5+ years of experience within following areas:-POS (both stationary and mobile solutions)-Payment systems-Customer loyalty platforms-Order management systems-Omnichannel operations and supporting technologies-Clienteling solutions-BNPL systems (Klarna, Afterpay)-Stored value card systems-Inventory control-Merchandising systems-In-store fulfillment and shipping-Pricing and markdown management-Promotions management
      • Experience in following areas is highly desired-Kiosks and other self-service solutions-Warehouse management systems-Popular web/mobile application frameworks-Application security best practices-APM best practices-CRM/CDN platforms-Instant credit systems-Payment technologies beyond EMV (Apple Pay, PayPal etc.)-Cash management systems-Workforce management solutions-Time & attendance management
        As the Director, Store Applications, you will:
        • Help build and manage a comprehensive and highly available retail store application portfolio
        • Help scope, plan and execute large scale implementation projects
        • Help to refine and execute a multi-year roadmap delivering new and optimized retail point of sale capabilities including mobile POS and clienteling solutions
        • Recommend and implement best practices for continuous improvement of store application portfolio management
        • Will share financial planning and control responsibilities and technology refresh projects
        • Lead the store application teams including recruitment and team development responsibilities
        • Form and lead internal onshore and offshore cross-functional teams to handle the full scope of application lifecycle including requirements gathering, documentation, development, quality assurance and testing
        • Will own application uptime and performance monitoring for store application portfolio
        • Interface and collaborate with other IT divisions as well as business units
        • Will share vendor management responsibilities
        • Participate in incident post-mortems and root cause analysis activates
        • Help architect, implement and maintain data pipelines focused on delivering near real-time inventory and customer visibility across channels
          Your Life and Career at Saks OFF 5TH:
          • Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
          • Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
          • A culture that promotes a flexible work environment
          • Benefits package for all eligible full-time employees (including medical, dental and vision)
          • An amazing employee discount and other exciting perks
            Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying. Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.

Keywords: Saks OFF 5TH, New York , Director, Store Applications, Executive , New York, New York

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