Manager - Comm Systems Development
Company: Horizontal Talent
Location: New York
Posted on: May 17, 2022
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Job Description:
Job Description: The Manager Commission Systems Development is
responsible for leading a team of system consultants in supporting
the design and configuration of our internal commission systems.
This role will partner with internal business and functional
stakeholders to understand objectives and requirements in order to
create and provide effective system solutions in a timely fashion.
Experience in business needs analysis, system configuration and
design, system documentation, data integration and testing are
critical. Hands-on configuration experience and knowledge of
CallidusCloud. MAJOR DUTIES AND RESPONSIBILITIES Actively and
consistently support all efforts to simplify and enhance the
customer experience. Directly manage and actively contribute to a
team of Specialists and Consultants who are responsible for
Developing business and functional requirement specifications for
application development, modifications and/or configurations.
Identify and execute on system enhancements. Serve as subject
matter expert and ensure effective management of systems, processes
and programs through the understanding of business unit specific
needs and analysis/assessment of system capabilities. Work with
cross-functional teams in a matrix department environment. Act as a
central point of contact for Commission System issues in their
respective alignment. Indirectly manage vendor assistance to ensure
project deliverables are consistently met. Hire, train and manage
performance and development of direct reports to ensure that a high
professional standard is achieved and business continuity is
maintained. Responsible for resolving day to day issues and ad hoc
requests from specified channel alignments, as well as larger
enhancements and defect resolution. Manage Completing system
configuration changes. Responsible for developing, documenting and
performing system tests. Perform other duties as requested.
REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English Ability to
take initiative and work in a highly dynamic environment Ability to
handle multiple projects under tight timelines Ability to apply a
broad, integrated perspective when planning, problem-solving and
assessing cross-functional impacts. This includes identifying
critical steps, activities, and upstream/downstream impacts Proven
experience developing, verifying and writing business & functional
requirements, applying configuration changes, conducting workflow
analyses, and documenting test plans Experience testing
deliverables and certifying integrity of automated solutions and
programs Demonstrated interpersonal, written and public speaking
skills with ability to communicate complex information to all
levels of the organization Ability to make decisions and solve
problems while working under pressure Initiative to proactively
identify and address needs and improvements Demonstrated
understanding of the movement of sets of data, master systems and
downstream systems and the way data sets are related to one another
Required Related Work Experience and Number of Years 7+ years of
Systems Management Experience 5+ years of Complex Project
Management Experience Experience with enterprise level sales
commission systems Prior experience in leading technical teams to
achieve deliverables consistently and accurately
Telecommunications/Cable industry experience 2+ years of Management
or leadership experience 2+ years of-- hands-on configuration
experience and knowledge of--CallidusCloud Commissions /--SAP
Commissions Required Education Bachelor's degree in Computer
Science, MIS, Business, or equivalent combination of education and
work experience Preferred Education Working knowledge of sales
commission plans and compensation processes Exposure to major
billing and CRM systems (Salesforce, Siebel, ICOMS, and CSG)
Keywords: Horizontal Talent, New York , Manager - Comm Systems Development, Executive , New York, New York
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