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Operations Program Manager

Company: GrapeData
Location: New York
Posted on: May 17, 2022

Job Description:


Grapedata has an exciting opportunity for a Program Operations Manager role within its the New York Office. The Program Operations Manager will report directly to the COO and would have the responsibility to help oversee all aspects of operations as well as ensuring constant process improvement is being followed by the operation team members.


Monitor, assist with the designing of Ops KPIs and ensure continuous improvement
Assists project managers with project coordination as well as user engagement
Constant improvement Implementation
Ensures projects are delivered to client satisfaction by coordinating cross functionally between multiple internal teams
Ensures projects are delivered within budget and maintain positive ROI
Work with Project Managers, Marketing and Sales to identify opportunities to improve performance of projects.
Frames and Implement new processes by gaining feedback from ops team, clients and management
Relationship management with external stakeholders and suppliers relevant to the delivery of projects.
Maintains the relationship with clients and internal teams
Developing an understanding of the company's product portfolio and demonstrating an ability to facilitate and support the delivery of new and expanded products/services
Problem solve and find solutions in a fast paced environment

Education and/or experience:
Applicant must have excellent communication, be self-motivated and able to work both independently and in conjunction with a team
Analytical skills is a must, analysing various trends and deriving insights from the project performance, converting them into actionable solutions is paramount to the role.
2-4 years experience managing projects under tight timelines
Be comfortable managing demanding projects and making recommendations for project improvements for the good of the research
Applicant should have strong analytical skills and be savvy with MS Office -(Strong with Excel in particular)
Be able to problem solve and work independently with minimal supervision
Ability to work within teams, take responsibility for the delivery of projects and coordinate team members towards project success.

About Grapedata
Grapedata was started with a vision to bridge the information gap between the
financial industry and on-the-ground individuals. Financial markets take time to
process information in niche sectors and difficult to access locations. We realised
that most of on the ground people have a piece of this information.
Our goal is to bring the success we have had in the financial industry to every
industry around the planet. Our tool targets any group of individuals at any time

Private Equity, Hedge funds, Management Consultants and Corporates use
GrapeData for due diligence, investment decisions, and asset management purposes.
Create your surveys and combine questionnaire with pictures, videos, data scouting
and audio recording on a vetted cohort of individuals.

To learn more, visit

Keywords: GrapeData, New York , Operations Program Manager, Executive , New York, New York

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