Operations Program Manager
Company: GrapeData
Location: New York
Posted on: May 17, 2022
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Job Description:
DESCRIPTION:
Grapedata has an exciting opportunity for a Program Operations
Manager role within its the New York Office. The Program Operations
Manager will report directly to the COO and would have the
responsibility to help oversee all aspects of operations as well as
ensuring constant process improvement is being followed by the
operation team members.
RESPONSIBILITIES:
Monitor, assist with the designing of Ops KPIs and ensure
continuous improvement
Assists project managers with project coordination as well as user
engagement
Constant improvement Implementation
Ensures projects are delivered to client satisfaction by
coordinating cross functionally between multiple internal teams
Ensures projects are delivered within budget and maintain positive
ROI
Work with Project Managers, Marketing and Sales to identify
opportunities to improve performance of projects.
Frames and Implement new processes by gaining feedback from ops
team, clients and management
Relationship management with external stakeholders and suppliers
relevant to the delivery of projects.
Maintains the relationship with clients and internal teams
Developing an understanding of the company's product portfolio and
demonstrating an ability to facilitate and support the delivery of
new and expanded products/services
Problem solve and find solutions in a fast paced environment
QUALIFICATIONS:
Education and/or experience:
Applicant must have excellent communication, be self-motivated and
able to work both independently and in conjunction with a team
Analytical skills is a must, analysing various trends and deriving
insights from the project performance, converting them into
actionable solutions is paramount to the role.
2-4 years experience managing projects under tight timelines
Be comfortable managing demanding projects and making
recommendations for project improvements for the good of the
research
Applicant should have strong analytical skills and be savvy with MS
Office -(Strong with Excel in particular)
Be able to problem solve and work independently with minimal
supervision
Ability to work within teams, take responsibility for the delivery
of projects and coordinate team members towards project
success.
About Grapedata
Grapedata was started with a vision to bridge the information gap
between the
financial industry and on-the-ground individuals. Financial markets
take time to
process information in niche sectors and difficult to access
locations. We realised
that most of on the ground people have a piece of this
information.
Our goal is to bring the success we have had in the financial
industry to every
industry around the planet. Our tool targets any group of
individuals at any time
globally.
Private Equity, Hedge funds, Management Consultants and Corporates
use
GrapeData for due diligence, investment decisions, and asset
management purposes.
Create your surveys and combine questionnaire with pictures,
videos, data scouting
and audio recording on a vetted cohort of individuals.
To learn more, visit -www.grape-data.com.
Keywords: GrapeData, New York , Operations Program Manager, Executive , New York, New York
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here to apply!
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