Platform Product Manager
Company: Citi
Location: Rutherford
Posted on: June 25, 2022
Job Description:
CTI Product Management - Application Hosting is seeking a leader
that is a strategic thinker with strong execution skills.
Experience in analyzing, reconciling, communicating, financial
planning and budget processes is preferred. The responsibilities of
a Product Manager are to be accountable for the products CTI
provides at all stages of the lifecycle which includes development,
launch, build, maintain and operate, aligned to Citi's global
business strategy and delivered with the right technology, the
right service model and the right economics. This person will:
- Work across CTI to define products and services that are
aligned with, and delivered to the business's needs for hybrid
computing, external bursting, machine learning, and artificial
intelligence use cases.
- Drive product performance across all dimensions, including
quality, service, support and cost and create the business cases to
support new product offerings from CTI.
- Ensure new products are market-competitive, standardized,
supportable, and can be built repeatedly.
- Ensure service management and end-to-end service level
improvement of product delivery by holding build and operating
teams accountable to performance standards.
- Provide business leadership to products and serve as the
technical point of contact for the new product/technology.- -
Review and monitor the key performance indicators across product
offerings.
- Chair product virtual cross-discipline teams to bring
appropriate focus to the cost, performance, supply, adoption and
demand of product offerings.Specific Responsibilities to Include
(but not limited to):
- Define and evolve infrastructure platforms required to support
hybrid computing, external bursting, machine learning, and
artificial intelligence platforms/services product needs with the
help of engineering and operations.
- Work with Product Engineering, Build and Ops to operationalize
the hybrid computing, external bursting, machine learning, and
artificial intelligence platforms/services, and ensure a seamless
integration layer with existing data pools
- Define and manage end-to-end unit cost and SLAs of hybrid
computing, external bursting, machine learning, and artificial
intelligence platforms/services
- Manage lifecycle of hybrid computing, external bursting,
machine learning, and artificial intelligence
platforms/services
- Interact with Sector IT, Business Service Management and
Solutioning to collect app requirements and inputs on evolution of
data science capabilities catalog based on customer needs
- Interact with Operational groups (i.e., Build, Run) and Product
Engineering to align on SLAs and costs associated with the defined
hybrid computing, external bursting, machine learning, and
artificial intelligence platforms/services; operationalize data
science capabilities
- Chargeback and Rate Card Planning, and Annual Budgeting in
conjunction with Financial ControlSkills:
- Good balance of business and technical skills - customer
centric.
- Ability to conceptualize and manage products with a commercial
mindset (e.g., keep competitive with market offerings, drive toward
continuous improvement, address internal performance gaps)
- Ability to manage product roll-out process from conception
through final operationalization
- Strong understanding of technology and industry trends for
public cloud providers (e.g. AWS, Azure, Google, SoftLayer) and
machine learning/artificial intelligence (e.g. IBM Watson,
etc)
- Strong understanding of distributed infrastructure and security
platforms/products including but not limited to VMs, containers,
key management and log analytics.
- Strong technical understanding of Infrastructure platforms and
products
- Strong understanding of IT economics
- Ability to engage with a broad range of staff from front-line
architects and operations staff to high-level business users
- Ability to effectively communicate to internal clients through
all available mediums (verbal, listening, writing, presenting)
- Strong Financial/Technology/Business Financial Knowledge
- Demonstrate success in managing deliverables within aggressive
timeframes; ability to cope under strict time restraints.
- Demonstrate project management experience and detailed
knowledge of products, risks, processes, and client base
- Working knowledge of Citigroup, the financial services industry
and financial products
- Proficiency in Word, PowerPoint, Excel, Outlook.Qualifications:
- BS/BA degree or equivalent combination of education/experience
(MBA preferred)
- Good balance of business and technical skills - customer
centric.
- Excellent communication skills, excellent organizational
ability
- Comfortable multi-tasking and working with critical
deadlines
- Ability to travel up to 10% of the time and/or as required
- Ability to effectively communicate to internal clients through
all available mediums (verbal, listening, writing, presenting)
- Willingness to stay on the leading edge of technology by
learning new techniques
- Strong business finance backgroundEducation:
- Bachelor's degree/University degree or equivalent
experience
- Master's degree preferred-Job Family Group:Technology-Job
Family:Business Analysis / Client Services-Time Type:Full time-Citi
is an equal opportunity and affirmative action employer.Qualified
applicants will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.Citigroup Inc.
and its subsidiaries ("Citi") invite all qualified interested
applicants to apply for career opportunities. If you are a person
with a disability and need a reasonable accommodation to use our
search tools and/or apply for a career opportunity review
Accessibility at Citi.View the "EEO is the Law" poster. View the
EEO is the Law Supplement.View the EEO Policy Statement.View the
Pay Transparency Posting-Effective November 1, 2021, Citi requires
that all successful applicants for positions located in the United
States or Puerto Rico be fully vaccinated against COVID-19 as a
condition of employment and provide proof of such vaccination prior
to commencement of employment.
Keywords: Citi, New York , Platform Product Manager, Executive , Rutherford, New York
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