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Personal Loans Product Manager

Company: American Express
Location: New York
Posted on: June 25, 2022

Job Description:

**Description**The Global Consumer Lending organization is focused on transforming how American Express meets customer borrowing needs in an ever-changing landscape. The US Personal Loans product is a critical component to this transformation and a key driver of growth for American Express.This role will be responsible for end-to-end ownership of product development for US Personal Loans. Operating in a lean, fast paced environment, this role will be expected to manage multiple project priorities and drive flawless execution to support business growth.**Primary Responsibilities:**+ Design product development strategy and lead product development work streams for phased launches and on-going product enhancements+ Manage the near and long term roadmap for the product working with cross-functional stakeholders including but not limited to Technology, Marketing, Customer Experience, Finance, Risk, Pricing, GCO, Compliance and others+ Write and prioritize features, manage product backlog, and partner closely with technology to groom, sprint plan, and implement new capabilities+ Monitor product data and customer feedback to refine features and iterate.+ Integrate customer research and market analysis into actionable product requirements.+ Develop and maintain specific chapters of the "product playbook", including core product design, mechanics and other critical components.**Qualifications****Qualifications:**+ **Product expert.** You have experience ideating, defining and writing features in Rally or similar tool, prioritizing features based on clear methodology, and working in an Agile environment.+ **End-user focused.** You design compelling products that put consumer needs first and have an innate ability to perceive, assess and solve stakeholder requirements.+ **Creative thinker.** You thrive on problem-solving to come up with out-of-the-box solutions for customer challenges and can adapt quickly to changing needs and priorities.+ **Excellent project manager.** You have superior organizational skills and attention to detail with a proven ability to autonomously manage multiple initiatives in parallel and drive results.+ **Compelling communicator.** You have a strong professional presence and proven influence management skills that lend to effective communication with both tech and business partners.+ **Relevant experience.** You have a minimum of 4 years of experience in product development and/or management, preferably within lending, financial services and/or technology.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.In order to work in or visit any of our offices in the United States, we require colleagues to be fully vaccinated against COVID-19.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers/Employees - Click here to view the " EEO is the Law " poster and supplement and the Pay Transparency Policy Statement .If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.**Job:** Marketing**Primary Location:** US-New York-New York**Other Locations:** US-Utah-Salt Lake City, US-Arizona-Phoenix, US-Florida-Sunrise**Schedule** Full-time**Req ID:** 22016990

Keywords: American Express, New York , Personal Loans Product Manager, Executive , New York, New York

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