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Manager, Global Operations

Company: MediaCom
Location: New York
Posted on: June 25, 2022

Job Description:

The Global Operations Manager is a pivotal role within the newly created JPMC Operations Command Center. The Operations Command Center (OCC) sits at the nexus of our internal and external stakeholders. Our mission is to empower teams to execute and collaborate efficiently and effectively; we work in close collaboration with our stakeholders to:


  • Develop processes and collaboration systems that enable teams to perform operations in harmony
  • Enable our teams with the right mix of technology and training
  • Create and deploy technology that is intuitive for team members to leverage.
  • Be the pulse for the operation of our collaboration tools and technology needs.
  • Have a people-first approach. We aim to eliminate complexity by adding value to our stakeholders' day-to-day activities.
    This role will report to the Associate Director of Global Operations and assist in the implementation of technology and tools that help our teams work efficiently and effectively. The successful candidate will---

    • Consider how technology can solve for the complex task of unifying client and internal needs
    • Evaluate business needs and create a technology-centric approach to solve operational needs.
    • Be a change agent leader with an agile approach and clear communication skills.
      Focus disciplines include media service delivery, systems, and technology.
      Business Objectives

      • Assist in the creation of technology needs for collaboration
      • In close partnership with internal and external stakeholders, develop and deploy processes and systems supporting media operations.
      • Execute on technology implementation, including requirements gathering, testing, deployment, and governance
      • Responsible for creating/instituting/administering intuitive documentation that supports the proper use of technology and systems
      • Function as the primary source of information for our collaboration systems both internally and with the client
      • Ensure reporting needs are met and are as automated as possible
        Skills and Capabilities

        • Bachelor's degree in advertising, marketing, business administration, and communications; OR equivalent professional work experience
        • 3 + years of experience, preferably in marketing & advertising
        • Strong interpersonal and collaboration skills, extremely resourceful team player
        • Must have a willingness to work in a team environment that promotes collaboration
        • Disciplined and detailed at documentation build
          • Ability to effectively prioritize and execute tasks in a high-pressure, deadline-oriented environment
          • Ability to prioritize and resolve complex problems and escalate as necessary
          • Exceptional attention to detail, with the ability to communicate findings in concise action-driven ways
            ABOUT MEDIACOM:Welcome innovators, initiative takers and instigators.
            We are 8,500 of the world's leading media communications specialists, in 125 offices, across 100 countries.We have a global client roster that's the envy of our peers. Adidas, Coca-Cola, Mars, P&G, PSA, Richemont, Shell and Sony to name but a few.
            We help brands unlock growth through media. We do this using our Systems Thinking approach to data, technology and creativity and design communication strategies that build brands and generate sales. We're part of WPP, the world's largest marketing communications services group, which gives us access to the richest data sets and most robust benchmarks in the business.
            All this has helped us become the first network to hold the big six Media Network of the Year titles concurrently.But the real secret to our success is simple (and not really a secret). It's our People First, Better Results philosophy.We know that when we invest in our people, we'll deliver better results not only for them, but also for our clients.We also know that talent comes in all shapes, sizes, genders and ethnicities. That's why our agencies are open environments that celebrate difference.
            Do you want to work with smart, creative, enthusiastic people? So do we.
            Welcome to MediaCom
            Take A Virtual Office Tour: https://roundme.com/tour/318758/view/1048040/
            GroupM and all its affiliates embrace and celebrate diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive we are, the more great work we can create together.

Keywords: MediaCom, New York , Manager, Global Operations, Executive , New York, New York

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