Sr. Manager - Network Services
Company: Seneca Resources
Location: New York
Posted on: August 7, 2022
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Job Description:
Position Title: Sr. Manager - Network Services Location:
Richmond, VA 23238 Position Status: Direct Hire Salary: Extremely
competitive w/ 15% yearly bonus and 15% equity Relocation
Assistance: Provided Shift: Monday - Friday (8am to 5pm) SUMMARY
The Senior Manager of Network Services will lead a team of advanced
and entry level network engineers and technicians that are
responsible for the resiliency and operational aspects of the
companys enterprise network. They will manage all aspects of
complex design, configuration, implementation and troubleshooting
wired and wireless communication infrastructure, supporting data,
voice and video in converged and non-converged configurations. Will
also lead, task plan and delegate, and mentor team members. The
Network Services Manager must maintain a detailed working knowledge
of network technologies and possess knowledge of a wide range of
applications and systems. The person should be driven by customer
satisfaction and have a firm grasp of troubleshooting, monitoring
tools, and escalation processes. Interaction with other teams
within the company for a variety of company initiatives will be
required. Additionally, this role will be responsible for day to
day personnel management which includes scheduling, managing
staffing requirements, hiring, development, coaching and evaluating
team members. PRIMARY DUTIES AND RESPONSIBILITIES Responsible for
short-term project planning to meet long-term goals. Works with Sr.
IT leadership and other managers to meet goals and provide business
solutions. Establishes the scope of projects, allocates the proper
resources, and monitors the progress. Provides status updates to
senior management. Responsible for delegating short-term projects
and monitoring the performance of associates. Assists with removing
roadblocks and utilizing technical knowledge to assist associates
with meeting goals. Works with Sr. management to understand
business plans and team objectives. Researches best practices and
executes short-term plans for solutions to meet objectives.
Responsible for assessing talent, identifying gaps in talent, and
identifying high performers. Provides development guidance, creates
IDPs to close gaps in talent, and provides opportunities for
stretch roles to develop future leaders. Sets performance standards
and holds team members accountable to standards. Forecasts needed
resources such as vendors, technologies, consultants, staffing
needs, and training for the team to accomplish business objectives.
Responsible for managing the selection, and contract negotiation
for vendors of any software packages or services that are utilized.
Has financial responsibility for the team. Responsible for the
teams budget and evaluating ROI. SPECIALTIES (Specific
skill/knowledge needed): Provides direction to network resources in
areas including but not limited to: routing protocols, routers,
switches, firewall administration, MPLS, Private Line, VPN,
DNS/DHCP, load balancing and SSL. Hands-on experience in these
disciplines is required. Produce network solutions in alignment
with business needs. Reviews and approves network change activities
initiated by Network Services to ensure proper coordination,
implementation and validation procedures are in-place. Ensures
conformance to Technology Change Management / IT Service Management
policies. Research, evaluate and recommend new network, system
management products and services, and new software and hardware.
Provide necessary budget content and manages the procurement of
products or services. Recommend and plans use of new system
features and hardware to improve overall operation of system and
productivity of staff. Ensure all staff is provided with training
and resources needed to perform their jobs to the most outstanding
degree possible. Ensure all staff is provided with frequent
feedback and coaching in order to meet and exceed individual and
team performance goals consistently. Manage and encourages new
ideas from staff to foster improvements through innovations.
Empower the staff to be accountable and responsible for their own
actions and decisions. Work closely with SMEs from business partner
teams to maintain a high performing and robust network
infrastructure. Lead Network resources to execute projects in the
areas of wired and wireless WAN and LAN. Assist in providing scope
and cost for projects. Ensure the highest levels of systems and
infrastructure availability through proactive infrastructure life
cycle management and monitoring. Monitor and test system and tenant
application performance for issues, identify possible solutions,
and work with developers and administrators to implement those
fixes. Manage devices including routers, switches, firewalls, load
balancers, and other network equipment and services. Provide direct
support in daily network and systems operations including the
evaluation of system utilization, monitoring response time and
primary support for detection and correction of operational
problems. EDUCATION and/or EXPERIENCE: 4-year IT degree or
equivalent work experience, preferred 3 years of experience leading
projects in both agile and waterfall methodologies, required 3
years of team management experience Distributed Enterprise Network
experience, preferred DevOps experience, preferred
Keywords: Seneca Resources, New York , Sr. Manager - Network Services, Executive , New York, New York
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