Manager, Business Systems - Events and Membership
Company: ESP Recruitment London (Events)
Location: New York
Posted on: August 7, 2022
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Job Description:
A high profile association based in New York, seeks a Database
Marketing Manager/Systems Co-ordinator who will work with the
Managing Director, Head of Sponsorship and Conferences on the
execution of their main conferences in the US and London. This
person will be responsible for managing the registration and data
for all conferences, seminars, committee meetings, forums and
partner events.
The Manager. Business Systems will also work closely with both the
Member Services and Conferences and Events teams to co-ordinate and
manage all relevant member and prospective member data as well as
registration platforms for their seven global conferences and serve
as an integral member of the CRM Working Group.
Essential Responsibilities:--- Perform conference platform
management responsibilities including registration, database
updates, website design and build-out, app development and onsite
registration.--- Monitor conference registration platform, acting
as a point of contact for conference inquiries for delegates,
speakers and stakeholders--- Build and deploy conference related
emails and communications.--- Manage data and CRM reporting focused
on new member and client relations initiatives.--- Increase the
effectiveness of targeted email marketing and communications
plan.--- Support the development of the conference mobile app which
contains event information, key content, and website integrations
Provide onsite technology support at events.--- Update website on a
daily or weekly basis to add programming, event content, update
speakers and sponsors using WordPress as needed.--- Manage and
update registration database to ensure consistency and accuracy of
information and generate lists upon request; list manipulation to
provide team members with relevant registration data, year on year
statistics, and insight into varied elements and event
analytics.--- Support the Firm's initiative to achieve and maintain
data integrity used for membership outreach and retention.---
Manage the event registration build-out and maintenance in Impexium
and WordPress, leveraging back-end capabilities that keep track of
registration data.--- Build WordPress website on a regular basis to
add programming, event content, update speakers and sponsors.---
Develop reporting methods in Impexium to monitor and improve
performance by defining, tracking, and analyzing event metrics.---
Assist in the development of a marketing plan for individuals
conferences, events, webinars.--- Manage outside vendor and
consultant relationships related to CRM, events web services,
design and data partnerships.
Qualifications and Requirements:--- Bachelor's degree is
required.--- Minimum of 2-3 years of system operations experience,
preferably with a financial services organization.--- Experience in
managing event registration and CRMs (Impexium preferred).---
Experience in WordPress, Pathable, Real Magnet/Higher Logic.---
Proficient in HTML coding.--- In depth knowledge of Microsoft Word,
Excel and PowerPoint.--- Ability to learn membership databases and
manage website using a basic content management system.--- Strong
attention to detail and the ability to manage multiple
priorities.--- Exemplary organization and time management
skills.--- Strong interpersonal skills and a focus on member and
attendee service.--- Excellent written and verbal communications
skills.
Due to the number of applications received, if you have not heard
back within 7 days you have unfortunately been unsuccessful in your
application. Thanks for taking the time to apply.
Keywords: ESP Recruitment London (Events), New York , Manager, Business Systems - Events and Membership, Executive , New York, New York
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