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Facilities Manager

Company: Away
Location: New York
Posted on: September 25, 2022

Job Description:

Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. In support of our mission, we are seeking a Facilities Manager to join ourLegal team.
Want to help us transform the travel experience? The ideal candidate will have had experience in facilities management, vendor management, andbolstering workplace productivity through the implementation of streamlined systems and processes.You will report to the Associate General Counselbased in our New York City office.
As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We're creating an environment where everyone can thrive. Our customers are global and diverse, so we're building a team that is too. Through initiatives like our employee resource groups, anti-racism training, and bias prevention initiatives, we're building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.
What you'll do:

  • Manage day to day workplace & facilities operations for HQ from general office operations to facilities management, such as space planning, HVAC maintenance, plumbing, Fire Life Safety (FLS) vendors and pest control services.

  • Be the owner of all workplace initiatives as it relates to our Future of Work Taskforce, ensuring a smooth transition and optimization of the physical office as we move to support a hybrid model.

  • Ensure that the workplace supports the health and safety of all employees and visitors and that all activities are in accordance with local law and code. Manage regulatory reporting items such as Right-to-Know (RTK) filing, ensuring compliance with OSHA measures and regulatory reporting related to HVAC maintenance.

  • Oversee the facilities budget and seek out opportunities to reduce maintenance expenses and ensure documentation and contracts are organized and systematically reviewed.

  • Administrator for department software and technology, such as our security system.

  • Continuously survey and identify any faults or problems in office equipment or fixtures, performing troubleshooting minor maintenance to keep them working

  • Perform routine quality assurance (QA) audits of lease to understand landlord and tenant responsibilities and contracted and uncontracted services with a focus on financial targets
  • Own scope of work (SOW) development and request for proposals (RFP) process

  • Vendor relationship management for assigned vendors

    • Coordination of COI's, invoices, manage department CC's and any corresponding paperwork as needed.

      • Schedule service as needed, keeping in mind logistics around business. Manage help desk tickets and employee requests.

        • Coordinate internal and external responses to break/fix items.

          • Manage departmental calendar for lifecycle maintenance, preventative maintenance, site surveys, events, etc.

            • Peer coach team members to ensure knowledge share is a priority as well as collaboration

              • Manage department communications to the wider company and day to day responses on Slack.

                • Assist with special projects, such as researching and implementing a ticketing system, and incident management lifecycle mapping for HQ.

                  • Create SOPs for employees and develop department procedures

                    • Shared reception coverage with the workplace team and back-up for porters, as needed.

                      Who you are:

                      • 5 years of facilities management experience

                      • Analytical, abstract thinker with great written and verbal communication either 1:1 or company wide.

                      • Proficiency in utilizing iOS Mac, GDrive, GSuite, Slack, AirTable and similar platforms.

                      • Have a great eye for detail and high standards for keeping a neat and well-organized office.

                      • Friendly, welcoming and confident in your leadership to lead our team members through change and evolution

                      • Have an appetite and aptitude managing complexity and high volume against tight timelines

                      • Never satisfied with the status quo, always thinking "how can we do this better?"

                      • Team player with a "no task is too small" attitude

                      • Passionate about transforming travel (but that's a given!)

                        About Away:Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people toget awaymore. The company launched in 2016 with one perfectly designed carry-on and has since expanded to offer an array of luggage and travel essentials built for the modern traveler. Headquartered in New York City, with teams in London and Toronto, Away currently ships products to over 35 countries around the world. Away has been named one of Fast Company's "World's Most Innovative Companies" and has been recognized on TIME's list of "Best Inventions." To learn more, visit.

                        EEO Statement:
                        Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.
                        Away is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at

Keywords: Away, New York , Facilities Manager, Executive , New York, New York

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