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Relationship Manager

Company: Bank of America Corporation
Location: New York
Posted on: November 26, 2022

Job Description:

Job Description:



The Relationship Manager supports the Financial Advisor team to further develop and enhance existing client relationships. He or she will spend the majority of time on relationship management activities, acting as a key point of contact for clients on any non-administrative requests/needs. Assist with and attend client meetings and discussions covering investment strategy, account performance, new products, and market developments in an effort to promote growth and acquisition. Engage portfolio managers, product specialists and/or relevant team members to support the coordination of all sales and service activities. Works with the Financial Advisor and/or team Senior Business Manager to develop, implement, and monitor the team's client service model.



Role Responsibilities



* Identify and own the client onboarding process

* Document client interactions and provide team with time sensitive updates

* Execute on team service model

* Assist the Financial Advisor Team and/or Senior Business Manager in developing, and monitoring the team's client book segmentation strategy

* Engage specialists/partners to address client's needs

* Identify and own the client off boarding process

* Attend client review meetings to assist in re-discovery conversations, capture notes and follow up in Sales Force, and track all actions/activities to ensure highest level of client service

* Monitor and report on client satisfaction and manage the resolution of client escalations



Qualifications



* Series 7, 63/65 or 66 or equivalent; must obtain all state registrations in support of Financial Advisor(s) and Advisor Team(s) If Series 7, 63/65 or 66 or equivalent are not currently held, must be obtained within a specified timeframe to be eligible for Specialist position.

* SAFE ACT Registration; ADV-2B Required

* Obtain and/or maintain at least one firm approved designation

* Possess and demonstrate strong communication skills

* Ability to lead through collaboration and influence without direct authority

* Detail oriented with strong organizational skills, and ability to manage multiple tasks and priorities at once

* Thorough knowledge and understanding of the suite of Wealth Management products and services

* Proven ability to manage risk and support sound decisions

* Ability to research escalated client issues for response/resolution



Shift:



1st shift (United States of America)



Hours Per Week:



40

Keywords: Bank of America Corporation, New York , Relationship Manager, Executive , New York, New York

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