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Account Manager

Company: Perimeter 81
Location: New York
Posted on: November 26, 2022

Job Description:

Perimeter 81 is looking for a highly professional, personable and tech-savvy person to join our rapidly expanding, venture-backed startup located in Chelsea, NYC.
The Account manager will be responsible for maximizing customer adoption and ensuring the expansion of Perimeter 81's services, all while giving value to the customer. You will act as a trusted advisor and guide customers through their SaaS journey - from service onboarding to product review - ensuring all customers get the full value of their investment with Perimeter 81.
If you are a skilled communicator, thrive on building customer loyalty, and are passionate about promoting account growth, this job is for you.

*About Perimeter 81*Perimeter 81 radically simplifies cybersecurity with the world's first Cybersecurity Experience (CSX) Platform. We've been recognized as a Gartner Cool Vendor and Forrester New Wave Leader---, and have raised over $100M from tier-1 investors such as Insight Partners, B-Capital, Toba Capital, and more. We have over 200 employees based in offices in Tel Aviv, New York and Los Angeles.

Our holistic, cloud-based solution allows organizations of all industries and sizes to support the immediate desires of digital nomads, by transforming the outdated, complex, hardware-based network security technologies into one unified, easy-to-use and scalable software solution. Our 2,000+ clients include SMBs to Fortune 500 businesses and industry leaders across a wide range of sectors. Our partners are among the world's leading integrators, managed service providers, and channel resellers.

*Job Description*

* Developing and maintaining a close relationship with the customer throughout the whole customer lifecycle.
* Promoting Perimeter 81's services and driving customer adoption of newly released product features
* Working closely with the Sales team on building customer strategies, ensuring new opportunities are identified and managed
* Taking part in the pre-sales process and handshake with Sales to ensure a smooth customer on-boarding
* Advocating customers' needs within Perimeter 81, and influencing the product roadmap according to customers' priorities
* Ensuring customers are ready to be a reference for Perimeter 81's Sales & Marketing efforts
* Maintaining and overseeing product knowledge-base guides and leading the development of a support community


* Experience as a Sales Executive or Account Manager.
* knowledge in CSM/Account management or similar customer-facing position, preferably working in the SaaS or cybersecurity sector
* Proven ability to develop and cultivate lasting customer relationships
* Technological mindset - able to have a technological discussion with IT managers and senior stakeholders, as well as high-level technical meetings
* Exceptional written and verbal communication skills and the ability to convey complex technical messages in a clear and simple way
* Strong team player and collaborator
* Degree in a related field, Business, Computer Science or Information Technology preferred

_Perimeter 81 is an Equal Opportunity Employer and does not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or disability_

Job Type: Full-time

Salary: $75,000.00 - $110,000.00 per year

Experience level:
* 2 years
* Monday to Friday

Work Location: One location%58047475%

Keywords: Perimeter 81, New York , Account Manager, Executive , New York, New York

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