Assistant to the Vibe Manager
Company: Hard Rock International
Location: New York
Posted on: January 27, 2023
Job Description:
The Assistant to the Vibe Manager is responsible for support the
Hard Rock Hotel Vibe Manager's day-to-day responsibilities,
specifically, operational tasks, expanding the department's
potential for impact. The Assistant to the Vibe Manager is
responsible for supporting the propertys Vibe Manager in tasks
related to all aspects of music and culture. This person assists in
creating an exceptional climate of guest-oriented service, working
to implement brand amenity programs and ensure the effective
utilization of music across the property.AUDIO / VISUAL
- Provide technical & A/V support for the hotel's in-house
entertainment
- Setup and break down pop up DJ and live performances in
Sessions, NYY, RT60 and Rock Shop
- Test, maintain, and clean all Vibe and in-house A/V
equipment
- Assist in facilitating all technical, hospitality & A/V
requirements for in house events, bands, DJs, and live
performers
- Keep all DJ Booths, stages, A/V storage, backstage areas, and
green rooms clean and organized at-all-timesADMINISTRATIVE
- Review and summarize VIP Arrivals, Vibe related room
traces
- Assist in organizing and maintaining Vibe Manager daily and
weekly schedule
- Manage and share in-house events and artists/DJ bookings
calendar with all relevant departments
- Create decks, PowerPoint presentations and proposals for
in-house events and future programing
- Organize, maintain, and back up all Vibe Vendor contacts,
invoices, budgets, and artist content (i.e., Artist photos, bios,
EPK, hotel captured content)
- Assist in artist liaison communications between Marketing and
Vibe Departments
- Additional contact for emergencies, days off and PTOCONTENT
MANAGEMENT
- Assist in implementing, building, and managing multiple content
platforms (i.e., Spotify, Mixcloud) for future Podcasts, DJ Mixes,
and Vibe Playlists
- Transfer all artist assets to Marketing team to streamline
promotional opportunities
- Work on setting up GigWell to ensure all bookings are current
and completeSOUND OF YOUR STAY
- Maintain and update the monthly SOYS waitlist
- Clean, upkeep, and inventory all SOYS instruments (i.e.,
acoustic, electric guitars, electric bass, ukulele, turntables, and
vinyl records)
- Deliver SOYS requests to Front Desk in a timely manner
- Pick up SOYS equipment from front desk and return back into
SOYS inventory
- Ensure all equipment is properly tuned and in working
orderHOSPITALITY
- Assist in all hospitality runs when needed
- Assist in green room setups and breakdowns
- Consolidate and update artist hospitality riders with Vibe and
Production Mangers
- Work with Vibe Manger to create SOPs for basic and VIP green
room amenitiesGENERAL DUTIES
- Ensure the facilities, equipment and offices under your
supervision are maintained in excellent condition
- Maximize the use of available technology and systems to get
results. (i.e., HotSOS, Opera)
- Ensure all band members under your supervision are scheduled in
accordance with business needs
- Constantly seek to understand your target market, and their
expectations of the hotelentertainment program
- Assist in the operation at peak times and any other times
business needs require your hands on assistance
- Work together with Finance to organize vendors in the
departments under your supervision
- Be visible in the operation and ensure implementation of brand
standards
- Co-operate with all other departments and keep them informed of
changes in your department that will directly affect them
- Ensure that all guests requests, complaints, and enquiries are
followed up correctly and promptly, according to hotel
guidelines
- Represent the Vibe Manager in his/her absence for all Vibe
service-related matters
- Monitor operations to ensure consistent sequence of service is
followed and all brand standards are properly executed
- Prepare and execute business plans to ensure the maximization
of property performance
- Develop positive relationships within the business and social
community
- Promote the organization in and out of industry
- Present a professional image to employees, guests, clients,
owners, and investors
- Coordinate ongoing industry research to detect market trends
and related information for development of new strategies and/or
concepts/services
- Generate incremental revenue and brand awareness through the
implementation of brand relevant local events and promotions
- Maintain confidentiality of guest, employee, and company
informationThis job description reflects the positions essential
functions; it does not encompass all the tasks that may be
assigned.EXPERIENCE, EDUCATION, AND CERTIFICATIONS
- Luxury hotel experience preferred
- Previous experience in Entertainment Industry Assistant
Recreation Manager, Night Club or Resort and Entertainment Venue
experience
- Proficient in Budgeting, Profit & Lost Management and Cost
Estimation
- Management skills in music field
- Good understanding of music, sound system and lighting
- Diploma / university graduated in Sound Engineering /
Broadcasting / Training / apprenticeship experience in music
industry such as: recording company, production house, artist
management, radio station, resort, or Amusement Park Venue
experience
- Working knowledge of local hospitality industry and culture;
work experience in country preferredSKILLS
- High energy with effective and influential people skills
- Positive attitude and the desire to motivate others
- Ability to prioritize and work on several projects
simultaneously should pose a challenge without being
overwhelming
- Ability to comprehend and use technical or professional
language, either written or spoken, to communicate complex
ideas
- Strong communication and listening skills and excellent
speaking, reading, and writing ability
- Ability to effectively present information in one-on-one and
small group situations to customers, clients, owners, investors,
and employees of the organization
- Ability to perform complex quantitative calculations or
reasoning
- Ability to perform numerical operations using basic counting,
adding, subtracting, multiplying, or dividing
- Strong command of software applications, especially Microsoft
Office (Word, Excel, PowerPoint)
- Ability to effectively deal with internal and external
customers and staff, some of whom will require high levels of
patience, tact, and diplomacy
- Fluency in English: additional languages preferredPHYSICAL
DEMANDS
- Ability to move throughout the business (standing, walking,
kneeling, and bending) for extended periods of time
- Ability to sit for extended periods of time
- Ability to make repeating movements of the arms, hands, and
wrists
- Ability to express or exchange ideas verbally and perceive
sound by ear
- Ability to obtain impressions through the eyes
- Manual dexterity, hand-eye coordination, & ability to work with
hand above shoulders
- Ability to occasionally move objects (lift, push, pull,
balance, carry) up to 25 pounds / 12 kilograms
- Ability to turn or twist body parts in a circular motion
- Ability to tolerate exposure to heat, cold, chemicals, and
loud/noisy environment
- Ability to operate potentially hazardous equipmentRequisition
Number: 2022-25129 Street: 159 West 48th street Mid: USD $0.00/Yr.
Tip: No
Keywords: Hard Rock International, New York , Assistant to the Vibe Manager, Executive , New York, New York
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