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JPM Payments-Public Sector Senior Product Manager, ED

Company: JPMorgan Chase & Co.
Location: New York
Posted on: January 27, 2023

Job Description:

JPM Payments-Public Sector Senior Product Manager, ED -"Job Details" New York, NY, United States and 1 more Job Identification 210374898 Job Category Product Development Locations

  • 383 Madison Ave, New York, NY, 10179, US
  • 10430 Highland Manor Dr, Tampa, FL, 33610, US Posting Date 01/18/2023, 08:06PM Job Schedule Full time Job Shift Day New York,NY $152,000.00-$275,000.00 Job Description We are seeking a Product Director to manage solutioning and delivery of complex, large-scale payment services to Public Sector clients. Candidate will have end-to-end product strategy for new products and services targeting pay-in, pay-out and value-added services, including oversight of strategic partnerships and vendors as may be needed. - As a manager in this team, you will develop recommendations on commercializing new products, establishing the product roadmap to our Public Sector clients around the globe, with an emphasis on North America. -You will define gaps and features in product delivery across the JPM Payments business. -You will work with our customers and front office teams to deeply understand customer needs and define use cases and feature requirements accordingly. You will collaborate closely with cross functional teams, including engineering, marketing, commercialization, sales, risk, and operations to drive product initiatives and ramp. You will be directly accountable for delivering new product capabilities with engineering or in other cases, work closely with other product colleagues in the organization who are building a particular service to ensure the final build aligns with the overall Public Sector strategy. You will be accountable for delivering against key results, such as product delivery success, strategic growth revenue associated with product delivery included growth in product PnL. Experience directing these services within the US Government is beneficial to our solutions function. What You Will Do:
    • Execute against the above strategy, either working directly with third party partners; building the capability internally with engineering, and/or partnering with other product teams in the organization to bring capabilities to market
    • Manage third-party partners in the market and partner with business / corporate development teams in evaluating which partners provide the best fit for our payments clients' needs and most effectively complement our core competencies
    • Commercialize new capabilities, evaluating whether or not to charge for new services and / or develop pricing bundles for groups of services
    • Partner with marketing and internal stakeholders to define the proposed targeting criteria and lifecycle / engagement marketing plan to cross-sell new capabilities to existing payments clients
    • Collaborate closely with cross-functional teams including product, design, risk & compliance, sales, and leadership on the continuous evolution of our product strategies & roadmap
    • Engage directly with clients around their needs and tailor solutions to meet those needs.
    • Manage internal risk and compliance review processes to support launch and ensure a strong control environment.
    • Monitor industry trends and data that provides detailed insights into the competitive landscape and best practices.
    • Monitor performance and operations KPIs of the product to understand utilization, process improvements and prioritize further improvement opportunities. WHAT WE ARE LOOKING FOR
      • At least 10+ years of end-to-end product management or engineering experience having delivered financial services, with a dual focus on both product strategy, design and execution.
      • A creative innovator with the ability to define business tradeoffs and value; generate out-of-the-box solutions and cut through ambiguity to drive results.
      • A strategic thought leader with a track record of driving change and proven problem-solving leadership.
      • An effective collaborator and engaging communicator with the ability to inspire, influence and align various cross-functional stakeholders.
      • Self-driven and organized with the ability to effectively prioritize and execute on multiple concurrent initiatives.
      • Data driven with the ability to derive meaning from various sources of data and leverage that information to solve hard problems and evolve product roadmaps.
      • Rigorous, structured thinker with the ability to identify and articulate rationale, assumptions, and risks, and solutions.
      • Excellent relationship-building skills with the ability to establish trust and credibility across lines of business and functions, work well in cross-functional teams, and influence key stakeholders.
      • Technical acumen and experience acting as a trusted partner to engineering driving complex product initiatives in an agile development environment.
      • Deep understanding of the B2B/B2C/C2B and G2C payments space and competitive landscape. -
      • For the US Government, having led or exposure to cloud-native and transition to cloud strategies for product delivery, including data and security standards is required. About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

        We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. Equal Opportunity Employer/Disability/Veterans About the Team The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. Senior Product Manager to drive solutioning and delivery of complex large-scale payment services to Public Sector clients. Candidate will have experience in end-to-end product strategy for new products and services targeting pay-in and pay-out services. Public Sector experience required. We are seeking an Vice President of U.S. Pay-by-Bank to support the end-to-end development for a new product targeting our billers and merchants. In addition to the core banking and payments capabilities that our clients leverage today, we have an opportunity to significantly enhance collection services to these clients in order to deepen relationships, increase client satisfaction, and drive additional customer lifetime value. - This role is to take ownership of and drive the capabilities roadmap for the Stored Cards and Provisioning area product in collaboration with key partners and develop strategies to provide industry leading digital payments experience for Chase consumer debit and credit card customers. Page JPM Payments-Public Sector Senior Product Manager, ED - JPMC Candidate Experience page Careers loaded IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE

Keywords: JPMorgan Chase & Co., New York , JPM Payments-Public Sector Senior Product Manager, ED, Executive , New York, New York

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