Branch Manager - Financial District - New York, NY
Company: JPMorgan Chase Bank, N.A.
Location: New York
Posted on: January 27, 2023
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Job Description:
At JPMorgan Chase, we have an obsession for taking care of our
customers and employees and making them feel welcomed and valued by
building lasting relationships, doing the right thing, exceeding
expectations and having a strong commitment to diversity and
inclusion. Using the latest banking solutions, combined with
cutting edge financial technology and the most welcoming and
friendly service, you'll be front and center representing our brand
and culture. Here at Chase, you'll have the opportunity to help
people experience our Customer Promise -- helping people make the
most of their money so they can make the most of their lives, by
providing education and advice tailored to suit their financial
needs. As a Branch Manager, you will ensure the branch will meet
and exceed customer expectations and will create a customer
obsessed culture in the branch. You will direct all aspects of
branch operations, grow the deposits and investments of the branch
and coach bankers and tellers. You will also be responsible for
creating an environment that influences the use of technology to
meet the customers' needs of today and the future. You will
collaborate with our partners in Chase Wealth Management, Business
Banking and Home Lending to provide a seamless experience for our
customers. Training Requirements Successful completion of the
Branch Manager training program is a pre-requisite to be considered
active in Branch Manager role. Responsibilities As a Branch
Manager, you will leverage your leadership and communication skills
to: Act as the standard bearer of Chase and create a world-class
customer experience Partner with Associate Bankers (legacy Tellers)
to make every entrance into the branch a warm and welcome one
Assist bankers and partners in maintaining customer relationships
Educate clients on how to use our digital platforms to bank and
invest when, where and how they want Build partnerships with local
businesses to build the brand in the local market area through
strong community involvement Build relationships by promoting a
client/customer centered organization and proactively addressing
customer needs Create an environment that encourages team members
to provide an exceptional customer experience and a dynamic and
engaging culture Address client issues promptly and effectively
Manage and coach branch employees to engage customers Actively
identify, coach, develop, motivate, and support employees so that
they can provide superior service to every customer Work with
individual bankers and Associate Bankers (to identify customer
needs Bring out the best in the branch employees by providing
training, coaching, and motivating them to become strong culture
carriers and collaborators between all lines of business Promote a
strong control environment to evaluate, manage and conduct new and
existing business by adhering to risk/control expectations,
procedures, and processes Drive deposits & investments growth for
the branch Create branch-specific strategies to grow the business
Use reporting to identify high potential and at-risk customers
Leverage and understand the generated Branch Scorecard to identify
drivers and strategies to be successful Partner with bankers in
cultivating new and existing deposits Create strong partnerships
and work with branch partners, including Financial Advisors, Home
Lending and Business Banking, to grow deposits and investments
Improve revenues and expenses and grow the business, while
exceeding customer expectations Dodd Frank and Safe Act This
position is subject to the Dodd Frank/Truth in Lending Act
qualification requirements for Loan Originators. As such, an
employment offer for this position is contingent on JPMC's review
of your criminal conviction history, credit report, information
available through NMLS, and any other information relevant to a
determination by JPMC that you demonstrate financial
responsibility, good character, and general fitness for the
position. Note that any felony conviction within the last seven
years will disqualify you from consideration for this position.
Your continued employment in this position would be contingent upon
compliance with Truth in Lending Act/Dodd Frank Loan Originator
requirements. In addition, this position requires National Mortgage
Licensing System and Registry (NMLS) registration under the SAFE
Act of 2008. As such, upon active employment with JPMorgan Chase,
you will be required to either register on NMLS, or to update your
existing registration as necessary to grant access to and reflect
your employment with JPMorgan Chase. Your continued employment in
this position with JPMorgan Chase is contingent upon compliance
with the SAFE Act, including successful registration immediately
after your start date, and timely completion of annual renewal and
required updates thereafter. Any information obtained during the
registration, update, and renewal processes or through NMLS
notifications may impact your employment with the firm. Any of the
completed information you provide during the Chase on-line
application process may be transferred, on your behalf, to NMLS by
JPMorgan Chase. Please carefully review the information you provide
to Chase for accuracy and consistency and with any current NMLS
record, if applicable, before submitting. Further information about
NMLS and registration requirements of registration can be found at:
http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspxChase
is a leading financial services firm, helping nearly half of
America's households and small businesses achieve their financial
goals through a broad range of financial products. Our mission is
to create engaged, lifelong relationships and put our customers at
the heart of everything we do. We also help small businesses,
nonprofits and cities grow, delivering solutions to solve all their
financial needs. We recognize that our people are our strength and
the diverse talents they bring to our global workforce are directly
linked to our success. We are an equal opportunity employer and
place a high value on diversity and inclusion at our company. We do
not discriminate on the basis of any protected attribute, including
race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status,
pregnancy or disability, or any other basis protected under
applicable law. In accordance with applicable law, we make
reasonable accommodations for applicants' and employees' religious
practices and beliefs, as well as any mental health or physical
disability needs. The health and safety of our colleagues,
candidates, clients and communities has been a top priority in
light of the COVID-19 pandemic. JPMorgan Chase was awarded the
"WELL Health-Safety Rating" for all of our 6,200 locations globally
based on our operational policies, maintenance protocols,
stakeholder engagement and emergency plans to address a
post-COVID-19 environment.As a part of our commitment to health and
safety, we have implemented various COVID-related health and safety
requirements for our workforce. Employees are expected to follow
the Firm's current COVID-19 or other infectious disease health and
safety requirements, including local requirements. Requirements
include sharing information including your vaccine card in the
firm's vaccine record tool, and may include mask wearing.
Requirements may change in the future with the evolving public
health landscape. JPMorgan Chase will consider accommodation
requests as required by applicable law.We offer a competitive total
rewards package including base salary determined based on the role,
experience, skill set, and location. For those in eligible roles,
discretionary incentive compensation which may be awarded in
recognition of individual achievements and contributions. We also
offer a range of benefits and programs to meet employee needs,
based on eligibility. These benefits include comprehensive health
care coverage, on-site health and wellness centers, a retirement
savings plan, backup childcare, tuition reimbursement, mental
health support, financial coaching and more. Additional details
about total compensation and benefits will be provided during the
hiring process.Equal Opportunity Employer/Disability/VeteransBase
Pay/Salary New York,NY $33.34 - $50.00 / hour
Keywords: JPMorgan Chase Bank, N.A., New York , Branch Manager - Financial District - New York, NY, Executive , New York, New York
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