Faculty Group Practice Office Manager - *OBS/GYN*
Company: NYU Langone Hospitals
Location: New York
Posted on: January 27, 2023
Job Description:
is one of the nation's top-ranked medical schools. For 175
years, NYU Grossman School of Medicine has trained thousands of
physicians and scientists who have helped to shape the course of
medical history and enrich the lives of countless people. An
integral part of , the Grossman School of Medicine at its core is
committed to improving the human condition through medical
education, scientific research, and direct patient care. At NYU
Langone Health, equity, diversity, and inclusion are fundamental
values. We strive to be a place where our exceptionally talented
faculty, staff, and students of all identities can thrive. We
embrace diversity, inclusion, and individual skills, ideas, and
knowledge. For more information, go to, and interact with us
on,,,,and.Position Summary:We have an exciting opportunity to join
our team as a Faculty Group Practice Office Manager - **OBS/GYN**.
In this role, the successful candidate will be responsible for
providing administrative oversight of daily billing operations.
Oversees CPC, Coordinator and Administrative staff, including
recruiting, training, and management. Ensure timely
billing/collections and revenue maximization, chiefly by
standardizing charge submission process, as well as effectively
supervising front end staff. In addition, in conjunction with the
Faculty Group Practice Managers, develops policies and procedures,
implements new processes (help to establish annual goals, revenue
targets, and training/education programs; monitor government and
third party reimbursement; develop and implement reporting
mechanisms) and monitors compliance to established guidelines.Job
Responsibilities:
- May be asked to perform other varied functions.
- Assist in the implementation of new charge capture technology
to physician practices. Work with FGP consultant, FGP APMs, staff
and vendor to address physician concerns, operational and IT
issues. Help track these issues as new physicians are brought on to
the application.
- With FGP Business Administrators and staff, attend physician
billing meetings. Assist FGP APMs in meeting preparation including
review of billing reports and presenting ad hoc analysis.
- With FGP Business Administrators, monitor weekly charge
submission volume, weekly charges posted, daily cash, incomplete
charges, denials, collection reports, refunds, etc. Develop
dashboard to track these indicators and conduct routine meetings
with the staff to discuss the results of these indicators and
redirect staff efforts as needed.
- Direct the review and documentation of the charge submission
process for all practices. Determine best processes and implement
uniformly across practices. Develop training manual to document the
process for each practice.
- Resolves all complaints and problems using independent judgment
and decision making skills, to ensure patient satisfaction and
adherence to faculty practice standards
- Plans, coordinates and schedules the interrelated activities of
the practice office
- Managing Staff: Evaluate employee performance. Resolves
employee issues and addresses procedure and performance related
issues. Authorizes attendance, schedules, and sick time changes.
Establishes office procedures and communicates responsibilities and
expected performance to staff. Trains staff according to specific
job responsibilities and expectations. Ensures appropriate
cross-training and cross-coverage for all practice administrative
activities
- Help to identify and quantify operational deficiencies that may
be adversely impacting physician billing ie IT systems issues,
process issues in other areas of the Center (registration,
clinical/operational staff on the floor), etc. Assist in finding
solutions to these issues
- Meets routinely with billing coordinators to review current
tasks and assignments. Assists in establishing priorities, and
allocating resources as needed to support operations.
- Meets or exceeds internal standards for accuracy and timeliness
in charge documentation preparation and submission
- Recognizes routine problems and recommends suggestions, ideas
and solutions
- Attends meetings, prepares minutes and participates on
committees as requested
- Participates in on-going training/development/monitoring of
staff by the office.
- Assists in training office personnel for front-desk, reception,
and billing activities
- Uses Personal Computer, may use Microsoft Office, CRT and
calculator as needed
- Uses standard office equipment, makes copies and collates as
needed
- Organizes, prioritizes and expedites own work flow and uses
independent judgment
- Compiles daily statistical data as requested and reports data
monthly to appropriate parties
- Maintains accurate, well-organized, up to date files for
retrieval of needed documentation
- Receives, compiles, classifies, reconciles and consolidates
data from varied sources
- Determines and establishes the explanation to complex calls,
issues and questions not covered by specific instructions or common
practiceMinimum Qualifications:To qualify you must have a 3-5 years
of prior work experience in a professional setting and a Bachelors
degree, or equivalent combination of education and experience;
Masters degree and supervisory experience preferred. Ability to
supervise and manage multiple staff and multi task as required.
Ability to collect, analyze and understand data trends. Knowledge
of patient care charts, patient histories and file room management.
Ability to communicate effectively, both orally and in writing.
Ability to write reports containing technical information. Records
maintenance skills. Word processing and strong proficiency in
Microsoft office. Ability to develop and present educational
programs and/or workshops. Sensitivity to confidentiality and
adherence to HIPAA is required.Preferred
Qualifications:None.Qualified candidates must be able to
effectively communicate with all levels of the organization.NYU
Grossman School of Medicine provides its staff with far more than
just a place to work. Rather, we are an institution you can be
proud of, an institution where you'll feel good about devoting your
time and your talents.NYU Grossman School of Medicine is an equal
opportunity and affirmative action employer committed to diversity
and inclusion in all aspects of recruiting and employment. All
qualified individuals are encouraged to apply and will receive
consideration without regard to race, color, gender, gender
identity or expression, sex, sexual orientation, transgender
status, gender dysphoria, national origin, age, religion,
disability, military and veteran status, marital or parental
status, citizenship status, genetic information or any other factor
which cannot lawfully be used as a basis for an employment
decision. We require applications to be completed online. If you
wish to view NYU Grossman School of Medicine's EEO policies, please
. Please to view the Federal "EEO is the law" poster or visit for
more information. To view the Pay Transparency Notice, please
.
Keywords: NYU Langone Hospitals, New York , Faculty Group Practice Office Manager - *OBS/GYN*, Executive , New York, New York
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