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Platform Solutions- Collection Strategy -Vice President -Bengaluru

Company: Goldman Sachs Group, Inc.
Location: New York
Posted on: March 20, 2023

Job Description:

Platform Solutions
In Platform Solutions (PS), we power clients with innovative and customer-centered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering, operations and risk management:

  • Transaction Banking, a cash management and payments platform for clients building a corporate treasury system
  • Enterprise Partnerships, consumer financial products that companies embed directly within their ecosystems to better serve their end customers
  • Merchant Point-of-Sale Lending, a platform that provides custom credit financing for home improvement merchants to offer directly to their customers
  • ETF Accelerator, a platform for clients to launch, list and manage exchange-traded funds

    Join us on our journey to deliver financial products and platforms that prioritize the customer and developer experience.
    In your role on the risk management team for the US-based partnership cards business, you will be responsible for the design, development and execution of a comprehensive solutions related to Collections strategy and supporting monitoring and analytics. The ideal candidate will be able to analyze key portfolio trends in area of Collections and build supporting analytics and strategies to optimize risk-return. The candidate must be able to collaborate and influence across divisions and have experience working with Credit Policy, Credit Forecasting, internal and external governance teams across the business including Customer Operations, Financial Crimes (AML), Compliance, Decision Sciences and Technology.
    The risk management function as a key foundational pillar of the business strives to service our customers and clients thru principles of responsible finance. The organization has a mandate to optimize the risk reward trade -offs while continuing to enhance the customer experience and services. The organization has end to end responsibility to manage the risk of the business, meet and exceed regulatory, control and governance expectations. All of this while continuing to strive and service the customers financial needs.
    The function boasts of best in class talent that is diverse and inclusive. The function combines sophisticated data analytics, modelling and engineering techniques with sound business analyses to drive key decisions and outcomes and help the business navigate thru economic credit cycle.
    We excel in building platform capabilities, performing economic analytics to maximize risk reward trade-offs, developing best in class sophisticated models and strategies with advanced statistical techniques and creating business critical regulatory controls and governance processes while continuing to be part of progressive, responsible growth oriented organization.

    • Manage collections risk strategy for multiple credit card products to minimize losses for the business with a focus on contact channels
    • Design and optimize alternate channel strategies for SMS, push notifications, chat, direct mail, website and app for all consumer products
    • Develop appropriate test, pilot, and roll-out decisions for new and changed strategies leveraging quantitative and qualitative decision-making
    • Build data-based decision-making for optimal risk strategies that maximize the net present value to the firm, focusing on reducing losses and operating expense, while maximizing customer value


      • 5+ years of prior experience working for a financial services company in risk management
      • Knowledge of collections and recoveries regulatory requirements
      • Proficiency in Pyspark, R or Python, SQL
      • Advanced analytical/quantitative and deductive reasoning skills
      • Ability to design, build out, and optimize channel marketing that both lower losses and maximize customer experience, while helping to build models that predict the effectiveness of individual channels
      • Ability to design risk-based segmentation to meet individual customer preferences for outbound and inbound communication
      • Experience in design and execution of a credit testing strategy, model implementation and risk-based scoring framework
      • Hands on, self-motivated, quick-learner, assertive and well organized
      • Attention to details and excellent oral and written communication skills
      • Flexibility and ability to manage multiple projects

        • Experience in stakeholder management

          At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at - . We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting prosscess. Learn more: -
          Goldman Sachs is an equal employment/affirmative action employer

Keywords: Goldman Sachs Group, Inc., New York , Platform Solutions- Collection Strategy -Vice President -Bengaluru, Executive , New York, New York

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