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Quality Assurance Director

Company: Trifect Solutions
Location: Greenvale
Posted on: March 20, 2023

Job Description:

Director, Quality Assurance

This position will be responsible for managing testing efforts for development projects including coordinating internal and external resources and leading and developing our staff of manual and automation quality assurance testers. The Quality Assurance Manager is responsible for ensuring the standards for service excellence are conscientiously and consistently applied in and for all client-facing areas.

About the Job

  • Ensure automation first approach to testing
  • Champion creative automation to solve complex problems
  • Set timing and schedule for releases in coordination with partner teams
  • Create and evangelize test planning, test matrices, and execution strategies
  • Staff, organize, and manage a team of automators and manual testers to ensure adequate coverage, high quality, and consistent predictability
  • Establish reusable toolset and champion their adoption
  • Establish processes and procedures to ensure consistency of execution and consistent improvement
  • Drive testability into development process
  • Manage and improve non-functional test initiatives (performance, scale, security, etc.)
  • Prioritize, plan, and track project progress in the testing phase
  • Manage and improve the use of hardware and environments
  • Prioritize and streamline communications with partner teams (Development, Product Configuration, Product, Program Management, Support) to ensure constant improvement, communication, and improvement
  • Mentor and train staff in QA methodologies, practices, and techniques

    About You

    • You possess the ability to multitask with proven tight deadline experience in a fast-paced and dynamic environment
    • You can construct a basic test plan with knowledge of technical requirements
    • You're self-motivated and an independent thinker with excellent communication skills
    • You have knowledge of business requirements and comprehensive test plans
    • Superior presentation, interpersonal, written, and oral communication skills (including technical writing), leadership, and teamwork skills
    • You have experience leading local and geographically remote teams
    • You enjoy motivating your team and helping them to achieve goals and objectives
    • You have the ability to mentor team members on task management, as well as technical issues and solutions
    • You have the ability to consistently set and meet timelines for project assignments
    • You will research and identify QA automation tools that will be most effective and efficient for this environment.
    • You have a Bachelor's Degree in business administration, computer science, or information systems; or equivalent experience


      • 5+ years of work experience in Quality Assurance should be combined with a demonstrated track record of accomplishments as a Quality Assurance Manager, and with satisfying customers in technology-driven, developing companies
      • 5+ years of experience testing Java, C, SQL, and Unix shell code
      • POS and Retail experience are preferred
      • Project management experience is preferred

        About Us

        We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. Our culture is rooted in our core values - commitment, respect & dignity, accountability, reliability, passion, and caring. Our office environment is casual and fun - we recharge with a quick afternoon ping-pong game and are a culture that celebrates. We celebrate birthdays and holidays, and victories and failures. We encourage our people to take risks, challenge the status quo, improve processes, and be better every day. We have a team of passionate and dedicated employees who are committed to making themselves and our clients better.

        We offer complete Cloud-based solutions for a broad range of clients in specialty retailing. Since 1985 we've helped retailers achieve success through the use of our leading systems including, merchandising, POS, Mobile POS, CRM, and loss prevention. We're a privately held, debt-free, and 100% management-owned company. Our company has never had a layoff and continues to grow! We offer a collaborative work environment with colleagues who have a passion for retail and technology.
        We know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.

        With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Keywords: Trifect Solutions, New York , Quality Assurance Director, Executive , Greenvale, New York

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