Manager, Contingent Workforce

Company: Cityblock Health
Location: New York
Posted on: March 20, 2023

Job Description:

About Us:
Cityblock Health is the first tech-driven provider for communities with complex needs-bringing better care to where it's needed most, block by block. Founded in 2017 on the premise that "health is local" and based in Brooklyn, we are backed by Alphabet's Sidewalk Labs along with some of the top healthcare investors in the country.
Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.
In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.
Over the next year, we'll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.
Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.
Our Values:

• 
  
• Aim for Understanding
  
• Be All In
  
• Bring Your Whole Self
  
• Lean Into Discomfort
  
• Put Members First
  
  About the Role:
  The People Operations team is responsible for managing the systems and processes that support the employee life cycle during their time at Cityblock. A growing portion of this employee population is a contingent workforce to help in both short term and long term staffing needs. Cityblock is looking for a strategic leader to come in and stand up our Contingent Workforce Management function. This leader will be tasked with creating the foundation of our contingent resourcing relationships, contracts, processes, and procedures to create a seamless onboarding process. The right leader will be someone who can create order from chaos and enjoy both the strategic and operational sides of sourcing, staffing, and onboarding being comfortable diving into the weeds to help deliver speed to onboard and orient.. This role will be part of a growing People Operations function and will partner closely with Talent Acquisition, People Operations and Technology, IT, and our Operational Leaders.
  In addition you will:
  
  • 
    
  • Manage contract management, onboarding process, and contingent resource relationships to enhance their efficiency and help them succeed at Cityblock. This will include creating efficient processes and practices that can be followed consistently by local operations teams across markets
    
  • Support in tracking and reporting upcoming market launches and contingent workforce needs
    
  • Build best practices, SOPs, and documentation to help local teams monitor contingent workforce related KPIs, understand actionable areas for improvement, and execute
    
  • Collect feedback from local teams on labor related processes and products they need to improve their operations
    
  • Work closely with People teams on improving internal tools, developing new processes, and rolling out key initiatives
    
  • Get stakeholders to buy into various initiatives, presenting data-driven business cases and proposed action plans
    
    Requirements for the Role:
    
    • 
      
    • Bachelor's Degree
      
    • 3+ years of experience in recruiting
      
    • 3+ years experience in vendor management
      
    • 3 years experience owning the contingent labor process at large or small enterprise organizations.
      
    • Experience sourcing, onboarding, and enabling contingent resources from 3rd party agencies
      
    • Contribute to the creation of new systems or processes, optimizing for tech enhancements
      
    • Organization and process driven mindset to all of your work, improving everything you touch
      
    • Excellent communication style that can support a wide array of employment types; effective in a variety of communication settings, adjusts to fit the audience and the message, and provides timely and helpful information to others across the organization
      
    • Experience juggling multiple and shifting priorities
      
    • Operate with consistently good judgment and have a high level of discretion and confidentiality
      
    • Eager to learn and responsive to feedback
      
      What We'd Like From You:
      
      • 
        
      • A resume and/or LinkedIn profile
        
      • A short cover letter, please!
        
        Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
        -
        We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

Keywords: Cityblock Health, New York , Manager, Contingent Workforce, Executive , New York, New York