Senior Director, Head of US Client Solutions

Company: Tishman Speyer Properties
Location: New York
Posted on: May 28, 2023

Job Description:

Senior Director, Head of US Client Solutions page is loaded Senior Director, Head of US Client Solutions Apply locations NYC - Midtown Chicago - The Loop time type Full time posted on Posted 5 Days Ago job requisition id R008033 Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer, operator, and investment manager of top-tier real estate in 33 markets across the globe, our business choices are driven by the belief that real estate should unlock human potential. Tishman Speyer's diversified portfolio spans market rate and affordable residential communities, premier office properties and retail spaces, industrial facilities, and mixed-use campuses. We create state-of-the-art life science centers through our Breakthrough Properties joint venture, and foster innovation through our strategic proptech investments. By combining global perspective with local expertise, and a personalized approach, we are able to anticipate our customers' evolving needs. We were the first real estate company to introduce asset-wide amenity services through our ZO platform, and the first traditional real estate company to create its own flexible space and coworking brand, Studio. -Since our founding in 1978, Tishman Speyer has acquired, developed, and operated 522 properties, totaling 218 million square feet, with a combined value of over $129 billion (U.S.). Tishman Speyer currently has approximately $68 billion in assets under management, including iconic properties such as Rockefeller Center in New York City, The Springs in Shanghai, TaunusTurm in Frankfurt, and Mission Rock in San Francisco.Summary of the PositionAs the Senior Director, Head of US Client Solutions you will be responsible for developing new third-party property management business nationally. You will lead new client development, foster client relationships, and manage a small team. Your responsibilities include developing a third-party portfolio of managed assets. Emphasis is placed on proactive management, building relationships with all stakeholders, delivering above-market customer service, and an increased focus on hospitality, ESG strategies, and technology. You will be joining at a hugely exciting time for the company with the growth of this new business.Key Responsibilities

• Drive the strategic growth initiatives for our third-party property management business
• Identify, lead, and develop new business opportunities for our third-party property management business and related services. Support executive and regional leadership in business development pursuits.
• Focus on proactively identifying, cultivating, and maintaining external client relationships, focusing on real estate investors, developers, and institutional owners. You will benefit from the close support of internal property management and corporate development teams, requiring a highly collaborative nature to share pertinent company and client information.
• Identifying strategic initiatives and developing marketing strategies and collateral to grow third-party property management business and brand visibility.
• Build, develop and manage a team to support the development of this new business line.
• Grow client satisfaction and delivering on the ongoing management of newly developed third-party property management portfolio and developing strategies to help exceed these clients' expectations in service delivery and hospitality.
• Promote the firm's DEI, ESG, and sustainability plan and align these strategies with individual clients while helping clients understand the market and delivering systems that can create value by integrating these values.
• Drive efficiencies in third-party property management processes through technology and innovation at both an asset level and the broader business platform.
• You will report directly to the global head of property management, supporting them, and often work closely with them in achieving business goals, helping implement new initiatives and strategies, and taking an active interest in the wider company.About You:Qualifications:
  • Bachelor's degree -
  • 15+ years of work experience in the sales and delivery of property management to external clients.'
  • Ideally, CPM, RPA qualified Critical Competencies for Success :
    • Experience managing a multi-layered team
    • Takes initiative and is proactive leader always focused on continuous improvement
    • Excellent interpersonal, verbal, and written communication skills
    • Demonstrate comprehension of operating trends at the asset level and market level to influence partners, customers and property owners
    • Passion for working with people, creating amazing experiences, and leading with a hospitality mindset *Onsite presence is required for this position.The base compensation range for this role is $225,000-$275,000. This role is also eligible for a discretionary annual bonus, as well as access to our comprehensive medical, dental, and vision insurance, life and disability insurance, 401(k) plan (with matching contributions), wellness benefits and all other benefits afforded to full-time Tishman Speyer employees. This base range reflects a number of factors including, but not limited to, relevant experience, skill sets, and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyer's New York team, as we've considered factors specific to this geography. __________________________________________________________________________ Tishman Speyer is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, protected veteran status or military status, or any other category protected under applicable law. Tishman Speyer is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans. Please click here to review all EEO policies, notices, and relevant posters. Please click here to review E-Verify Information. Disability Assistance - Tishman Speyer is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to RecruitingAccommodations@tishmanspeyer.com About Us Since our founding in 1978, Tishman Speyer has acquired, developed, and operated 522 properties, totaling 218 million square feet, with a combined value of over $129 billion (U.S.). Tishman Speyer currently has approximately $68 billion in assets under management, including iconic properties such as Rockefeller Center in New York City, The Springs in Shanghai, TaunusTurm in Frankfurt, and Mission Rock in San Francisco. View openings with Studio. Check out Studio - Tishman Speyer's flexible workspace experts: We're Studio, and we're here to help you get down to business, with flexible lease terms that work for you. From hot desks to private offices to customized suites, we'll create the perfect workspace for you and your team in an exceptional environment. Check out opportunities at Rainbow Room. Welcome to the original home of New York glamour and entertainment: The Rainbow Room We firmly believe that our team members are the key to our success at the Rainbow Room. Our goal is to deliver the best guest experience and create special memories for all our customers. For our staff, we strive to provide an environment that offers challenging, stimulating and rewarding opportunities. Join our team and discover a work experience where new ideas are met with enthusiasm and where you can grow to your full potential. We are seeking individuals committed to delivering the best service in the hospitality industry, and who enjoy working as a team to create magical moments in one of the most iconic locations in the world.

Keywords: Tishman Speyer Properties, New York , Senior Director, Head of US Client Solutions, Executive , New York, New York