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Industry Dive Strategic Account Manager New York City, NY +1 Senior - Full time

Company: RevGenius, Inc.
Location: New York
Posted on: May 28, 2023

Job Description:

1) Base and OTE range2) Fully Remote, Hybrid, or In-Office - If fully remote, can it be anywhere in the US or Canada? Fully Remote, Hybrid, or In-Office. Open leave policy. The Strategic Account Manager is responsible for the overall success, retention, and growth of Industry Dive's content marketing customers. Working primarily with one of Industry Dive's key accounts, the Strategic Account Manager is responsible for the direction of the content program as a whole and will act as a trusted partner to clients to help them achieve their content marketing objectives and lead generation goals. The ideal candidate will demonstrate experience in content marketing and lead generation, and a working knowledge of marketing analytics, digital marketing, media and ad operations, email marketing, etc. This person will also have experience working with B2B technology and/or financial services brands in a marketing capacity. The Strategic Account Manager:

  • is the primary success owner for assigned customers
  • is the primary point of collaboration for internal teams -
  • Partners with clients (at different levels of seniority, including leadership) and consults on content marketing and lead generation strategy, content marketing best practices, and ongoing content marketing program optimization -
  • Applies Industry Dive methodology and process to customer partnerships -
  • Effectively builds relationships with leadership at customer organizations
  • Delivers overall business results for area of responsibility, managing risk and opportunity
  • Drive retention and growth for key accountResponsibilities:
    • Owns the successful delivery of purchased services, manages client expectations and resolves escalated client issues
    • Demonstrates a deep understanding of all the principles of content marketing and lead generation
    • Establishes productive, professional relationships with key personnel in assigned customer account -
    • Proactively assesses, clarifies, and validates customer needs on an ongoing basis -
    • Enlists the support of sales specialists, technical services resources, editorial service resources, and other company resources as needed
    • Closely coordinates company executive involvement with customer management
    • Works cross-functionally with content strategist, ad operations, sales and leadership teams to ensure retention and growth in assigned accountAccountabilities and performance measures:
      • Achieves growth, customer maturity and content marketing performance objectives in designated key account -
      • Achieves strategic customer objectives and success as defined by the customer in collaboration with Industry DiveOrganization Alignment:
        • Reports to AVP of Program ManagementQualifications:
          • Excellent verbal and written communication skills -
          • Experience with strategic thinking and complex decision making -
          • 5-8 years of experience in a digital marketing agency and/or Enterprise SaaS company About studioID studioID is Industry Dive's global content studio offering brands an ROI rich tool kit: Deep industry expertise, first-party audience insights, a journalistic approach to brand storytelling, and targeted distribution capabilities. Our trusted in-house content marketers help brands power insights-fueled content programs that nurture prospects and customers from discovery through to purchase, connecting brand to demand. Not all candidates will check all of the requirements listed above, and that's OK - we still want to hear from you. -Industry Dive strives to provide an inclusive and welcoming environment, and applicants who belong to traditionally underrepresented groups are strongly encouraged to apply. - Industry Dive is an equal opportunity employer and we strongly encourage people of color, LGBTQIA individuals, veterans, parents, and individuals with disabilities to apply. If you feel comfortable doing so please feel free to note which pronouns you use in your application (for example - she/her/hers, he/him/his, they/them/theirs, ze/zir/zirs, etc.) Industry Dive will not be able to sponsor applicants for work visas. About Industry Dive Industry Dive is a leading business journalism company. More than 11 million decision-makers across 23 competitive industries rely on its exclusive insight and analysis delivered through 26 publications. Industry Dive was founded in 2012 to provide business leaders with the information they need to move industries forward. Our team of reporters, editors, designers, and marketers delivers insights and programs that spark innovation, fuel growth and shape agendas in every industry we cover. RevGenius Jobs is on Pallet - Where creators turn their community into recruiting networks

Keywords: RevGenius, Inc., New York , Industry Dive Strategic Account Manager New York City, NY +1 Senior - Full time, Executive , New York, New York

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