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Vice President, Cross Border Payments Product Manager

Company: JPMorgan Chase Bank, N.A.
Location: New York
Posted on: May 28, 2023

Job Description:

In the Vice President, Cross Border Payments Product Manager role you will have an exciting opportunity to build innovative international payments solutions for Chase customers. As part of this role, you will define strategy and product vision, influence design and development and oversee delivery execution following agile methodology principles. As a part of delivering end-to-end solutions for enabling alternative cross border consumer payments, your responsibilities will include:
Job Responsibilities:

  • Closely collaborate with research, design, product owners, finance, and analytics teams to conduct in depth market analysis and customer research to understand customer pain points, needs, and desires when sending cross border payments.
  • Partner with the product lead to define the product vision, roadmap, and objectives, ensuring fit with the overall value proposition.
  • Develop and maintain a thorough understanding of customer needs, behaviors, and pain points, as well as industry best practices.
  • Demonstrate the ability to use qualitative user insights and quantitative data to back up assumptions and develop a business case.
  • Lead end-to-end product development process including defining requirements based on customer research, establishing risk-mitigating controls with legal and compliance partners to overseeing technical execution in partnership with the engineering team.
  • Identify, communicate, and manage cross-team dependencies and risks, collaborate with execution teams to ensure end-to-end delivery of product features.
  • Support the day-to-day operational needs of the in-market product: track and measure initiatives, monitor product metrics, monitor client / employee feedback, and provide guidance and support to product issues. Required qualifications, capabilities & skills:
    • 5+ years in product role in Strategy/Technology consulting or Banking/Fintech space with prior experience building and launching complex products
    • Bachelor's degree in relevant field
    • Well versed in both business and technology to serve as an efficient liaison between business strategy functions and the engineering teams
    • Strong analytical skills and data-focused approach to roadmap definition and prioritization
    • Ability to analyze opportunities & problems, recommend solutions, communicate effectively (both verbal and written) and resolve roadblocks as needed
    • Experience of handling multiple priorities / deadlines without compromising quality
    • Ability to work in a dynamic, agile environment and quickly adopt to continuously shifting business priorities while remaining focused on attention to detail Preferred qualifications, capabilities, and skills:
      • Advanced degree in applicable field (Masters, MBA) is preferred
      • Knowledge of the payments space with strong preference for prior experience working with international payments
      • Experience working with products requiring strong controls and risk-management focus

        JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

        We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

        The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

        As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

        We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

        Equal Opportunity Employer/Disability/Veterans

        Base Pay/Salary
        New York,NY $110,200.00 - $160,000.00 / year

Keywords: JPMorgan Chase Bank, N.A., New York , Vice President, Cross Border Payments Product Manager, Executive , New York, New York

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