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Vice President, US Business Communications

Company: MetLife
Location: New York
Posted on: May 28, 2023

Job Description:

Position: VP, US Business Communications

Job Location: New York, NY

Department: US Business is made up of the Group Benefits and Retirement Income Solutions businesses which account for 46% of MetLife's overall business with $2,905M of adjusted earnings in 2022. MetLife's Group benefits is the number one group insurer in the industry and provides benefits to 96 Fortune 100 companies and provides employee benefits for over 50,000 U.S. employers covering more than 41 million employees and their families. Our Retirement & Income solutions business provides guaranteed income to individuals in a predictable and low risk way and helps companies reduce their risk and remain financially strong. In 2022 we made over $3.8 billion in pension payments annually.

The Role :The VP of Communications for MetLife's US Business teams will have a track record of success in developing and executing holistic communications strategies across external and internal channels. The role includes acting as a strategic communications partner to MetLife US Business senior leadership team, to enhance employee engagement across the US Business organization, and deploy communications initiatives to foster collaboration across the enterprise, and to elevate US Business' mission and role externally for the benefit of MetLife.

The VP will be responsible for developing and executing communications strategies that influence a wide range of internal and external audiences. This individual will expertly align communications plans to support MetLife US Business strategic objectives.This role engages leaders in an active and collaborative communication planning and implementation process.

This individual must have significant experience in managing communications that target a wide range of stakeholder groups including employees (current and potential), customers, vendors/partners, and key influencers.

Key Responsibilities:

  • Act as primary support for the Head of US Business who is also a member of the Executive Leadership Team, with professional internal and external communications that will help achieve business objectives
  • Empower the US Business leadership team to articulate the vision and strengths of the US Business portfolio of products, while also increasing alignment and consistency of message
  • Enhance MetLife's reputation, both internally and externally, a great place to work and support our employment value proposition - #All Together Possible
  • Provide counsel to senior leaders on communications strategies and secure buy-in on approaches
  • Strengthen employee engagement with communications executed across a range of channels while continually seeking new and better ways to connect to key audiences
  • Create a platform for engagement externally that aligns with the internal strategy
  • Simplify complex ideas and strategies from the organization to internal/external audiences, understanding how to make them relevant
  • Manage a team to help execute strategic goals
  • Work effectively with others at all levels within the organization
    Key Relationships:
    • Reports to:EVP Corporate Affairs
    • Direct reports/team: 5 direct reports and a team of 8
    • Key Stakeholders: Head of US Business and US Business senior leadership team
      Essential Business Experience and Technical Skills:
      • At least 15 years of experience in communications and public relations. Agency experience a plus.
      • Experience in working with business-to-business and business-to-consumer companies
      • Proven expertise at working in a matrixed organization
      • Experienced in traditional media, social media, and new media channels with demonstrated results in using them internally and externally to engage stakeholders
      • Track record of success in developing and executing integrated communications approaches
      • Bachelor's degree in communication, public relations, journalism, or related field
      • Recognized as a team player who willingly shares knowledge and information with others
      • Demonstrates strong learning agility; navigates complexity and thinks systemically; synthesizes and brings clarity of focus
      • Intellectually curious; demonstrates a learning-mindset, critical thinking skills and strong problem-solving capabilities
        MetLife Success Principles
        • Experiment with Confidence - Courageously learn and test new ideas without fear of failure
          • Act with Urgency - Demonstrate speed to action with agility and determination
          • Seek Diverse Perspectives - Source ideas and feedback to expand thinking and make informed decisions
          • Seize Opportunity - Drive responsible growth and identify areas for continuous improvement
          • Champion Inclusion - Foster an environment where everyone is valued, heard, and can speak up
          • Create Alignment - Partner with others across the organization with candor and transparency
          • Take Responsibility - Be accountable and act in pursuit of the right outcomes
          • Enable Solutions - Anticipate and address obstacles while managing risk
          • Deliver What Matters - Execute meaningful priorities and follow through on commitments

            MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

            We are one of the largest institutional investors in the U.S. with $669 billion of total assets under management as of December 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies."

            MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

            The wage range for applicants for this position is $204,900 to $273,200. This role is also eligible for annual short-term incentive compensation and stock based long-term incentives. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.

            We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to or call our Employee Relations Department at 1-877-843-3711.

            MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

            MetLife maintains a drug-free workplace.

            For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Keywords: MetLife, New York , Vice President, US Business Communications, Executive , New York, New York

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