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Chief Operating Officer (Community Access)

Company: Nonprofit HR
Location: New York
Posted on: May 28, 2023

Job Description:

Position Announcement: Chief Operating OfficerABOUT COMMUNITY ACCESSThe mission of Community Access is to expand opportunities for people living with mental health concerns to recover from trauma and discrimination through affordable housing, training, advocacy, and healing-focused services. We are built upon the simple truth that people are experts in their own lives. For decades, we've led the charge for housing and resources for the most vulnerable people in our community. Our story began in 1974 when our founders purchased two small Lower East Side buildings to support families and ex-mental health patients, laying the foundation for what is now known as supportive housing. Now almost fifty years later, Community Access owns and operates 20 beautiful housing programs throughout New York City - provides homes to over 1,500 individuals and families, serves over 3,000 people annually, and employs close to 400 dedicated team members. - Over time, our programs have expanded beyond housing to provide other healing focused services to meet the needs of New Yorkers living with mental health concerns. - Our ground-breaking employment and training program - the Howie The Harp Advocacy Center - established in 1995 - has been recognized internationally and replicated in The Netherlands. Our commitment to meeting people where they are and taking our lead from participants in guiding service delivery sets us apart. - We look forward to continuing our work of system transformation, highlighting the necessity and value of truly person-centered services. - -ABOUT THE OPPORTUNITYThis is an exciting opportunity to join an organization committed to human rights and upholding the dignity of each of us. - For almost 50 years Community Access has fought the good fight to ensure that New York City's public mental health and supportive housing services center the voices of the people we serve. - We are an organization dedicated to learning - from our successes and our mistakes. - We foster environments where creative individuals have the agency to innovate and broadly contribute to the organization's success. - This role presents a unique opportunity to work across the organization to strengthen our infrastructure, increase agency wide collaboration, and implement effective change management strategies. - We have recently completed a strategic planning process to set our course for the next 5 years. We are redoubling our real estate development efforts, adding new positions and infrastructure that will dramatically increase our ability to build new housing. We'll grow from 2,000 to 4,000 units to provide housing for people living with mental health concerns and families who have experienced homelessness. We will continue to invest in programs to enhance community integration and help people access opportunities to live longer healthier, self-determined lives. We are committed to increasing our thought leadership and advocacy to shape policy and services around homelessness and mental health toward those rooted in human dignity, recovery, and inclusion. -The COO will be an important actor in our ongoing journey to become an explicitly anti-racist organization, working with other leaders to further develop elements of an inclusive and equitable culture and contribute to implementation efforts. The statement below provides additional context regarding our efforts.ABOUT THE ROLE & POSITIONBased on the needs of our growing organization, Community Access seeks a strategic and proactive Chief Operating Officer (COO). Reporting to the Chief Executive Officer, the COO will be a critical member of the Senior Management Team (SMT), responsible for providing strategic leadership, creating and establishing long-range goals, strategies, plans and policies. In supervising and collaborating with the Property Management, IT, and Purchasing teams, the COO will play a key role in optimizing Community Access' operations and practices, working collaboratively to execute strategies, systems, compliance policies, and initiatives across the organization. - -In addition to the day-to-day responsibilities of the role, the COO will partner with the SMT to execute strategic goals, provide thought leadership, further develop an inclusive culture, and increase and improve communication and cooperation within the organization. The COO is an empathetic leader and an adept relationship builder who can execute thoughtful and ambitious growth strategies while ensuring operational excellence. The COO will have exceptional interpersonal and people management skills, with the ability to develop and manage high-performing, cohesive teams. The COO formalizes functions, oversees and manages compliance, and optimizes cross-functional teams. Whether executing strategic or tactical duties, the COO consistently embodies, models, and upholds our core principles of respectful communication, professionalism, flexibility, responsiveness, and strategic leadership. -In addition to comprehensive benefits offerings, generous leave and flexibility, Community Access targets an annual salary for this role in the range of $190,000-200,000.The COO position reports to the on-site location in New York, NY. -ABOUT THE IDEAL CANDIDATEThe ideal candidate has seven to ten (7 to 10) years of supervisory experience, a degree in management, operations, or a related field, and five to seven (5 to 7) years of experience in real estate operations and multi-family residential property management. We seek an executive who thrives on managing change with a positive and optimistic style, who values proactive high-level execution. The ideal candidate is a strong communicator who appreciates the skill of listening for understanding and leading with empathy and has excellent project management skills - able to assist or lead in the completion of varied projects with multiple stakeholders. -A background in community development, social services, property management, or mental health would signal close alignment with the role and our mission. This candidate should enjoy serving the people who serve the people and thus exhibit a patient, thoughtful, and engaging approach to leadership, manage diverse stakeholders well, and build consensus and collaboration while bridging cross-functional teams. -HOW TO APPLYCommunity Access has exclusively retained Impact Search Advisors by Nonprofit HR to assist in the recruitment efforts for our next Chief Operating Officer. For consideration, all interested candidates should submit a completed application, cover letter and resume. Your cover letter should address your interest, experience and the qualifications being sought. Interested individuals are encouraged to apply immediately. - -Visit for more information about our organization. Please follow the instructions above to submit your application. To obtain further details or inquire about this opportunity, , Senior Consultant, Recruitment Outsourcing at . -
Our Commitment to Diversity, Equity, Inclusion & Belonging Nonprofit HR is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve. To fully realize our goal, we prioritize our understanding of the complexities of DEI within our workforce to inform our approach to talent management. We believe that this guides how we do our work, advise our clients to operationalize DEI and position our content and educational opportunities help strengthen the talent management capacity of the social impact sector.Continue reading our about our commitment at .Powered by JazzHR

Keywords: Nonprofit HR, New York , Chief Operating Officer (Community Access), Executive , New York, New York

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