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Key Accounts Customer Success Manager

Company: VirtualVocations
Location: Flushing
Posted on: September 21, 2023

Job Description:

A company is looking for a Key Accounts Customer Success Manager.
Key Responsibilities:

Coordinate the post-sale experience for customers, ensuring their success and satisfaction
Develop a strong understanding of the company's solutions and effectively communicate their value to customers
Drive adoption and utilization of solutions, while identifying growth opportunities and potential risks


4+ years of Customer Success or account management experience in a SaaS company, preferably in ERP or construction
Experience developing strategies and success plans for assigned accounts
Ability to actively listen, understand customer needs, and provide appropriate solutions
Executive presence and ability to build positive relationships with decision makers and end users
Highly organized, self-directed, and able to manage multiple tasks in a fast-paced environment

Keywords: VirtualVocations, New York , Key Accounts Customer Success Manager, Executive , Flushing, New York

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