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Provider Operations - EPIC Physician Lead, Director

Company: PwC
Location: New York
Posted on: April 2, 2024

Job Description:

Specialty/Competency: Operations
Industry/Sector: Health Services
Time Type: Full time
Travel Requirements: Up to 60%

A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Support team to disrupt, improve and evolve ways of working when necessary.
  • Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
  • Identify gaps in the market and spot opportunities to create value propositions.
  • Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
  • Create an environment where people and technology thrive together to accomplish more than they could apart.
  • Promote and encourage others to value difference when working in diverse teams.
  • Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
  • Influence and facilitate the creation of long-term relationships which add value to the firm.
  • Uphold the firm's code of ethics and business conduct.

    The Epic Physician Lead role will be involved across all specialties within the hospital network and report to their applicable physician champions and chairpersons.

    Job Requirements and Preferences :
    • Basic Qualifications :

      Minimum Degree Required :
      MD or DO Degree

      Minimum Years of Experience :
      10 year(s)

      Required Certifications:

      Epic Clinical Module(s) Certification

      Preferred Qualifications :

      Degree Preferred :
      Master Degree


      Functional Experience :
      • Leads development of future state vision and design;
      • Reviews and restructures current clinical workflow, order set, and clinical documentation processes to leverage capabilities for quality of care, safety, and user-friendliness;
      • Assist in the development of clinician adoption strategies;
      • Work closely with clinicians and change management analysts to address gaps in readiness for system activation;
      • Provide guidance to the clinical design teams particular to physician interests (e.g., medical specialties), and assist in resolving any issues that arise within or between clinical design teams;
      • Advises on clinical IT design decisions, including all clinical content;
      • Provide operational expertise to the design team through participation in live design sessions and the completion of post design follow-up work.


        Preferred Knowledge/Skills:

        Demonstrates thought leader abilities and/or a proven record of success with an understanding of managing client engagements and producing solutions that involve, the following areas:
        • Providing healthcare provider physician practice operations subject matter specialization in clients engagements related to improving the efficiency of healthcare provider physician practice organizations, as well as identifying strategic opportunities for growth;
        • Understanding of key operational and financial drivers of success within how physician practice finances affect the financial position of a healthcare Provider organization;
        • Managing client engagements or healthcare in physician practice operations leadership and producing solutions;
        • Understanding the latest industry trends and regulatory changes, and their impact to organizations;
        • Having knowledge of assessment of healthcare provider physician practice operating models, including strategy, capabilities, operational performance and governance models and compensation plan design;
        • Understanding quality reporting requirements;
        • Implementing and optimizing various physician alignment models; and,
        • Benchmarking to compare healthcare provider physician practice performance and costs to leading practice, including operational results, productivity, and quality metrics.

          Demonstrates thought leader abilities success with managing the identification and addressing of client needs:
          • Building, maintaining, and utilizing networks of client relationships and community involvement;
          • Communicating value propositions, utilizing PC applications such as Microsoft Office Suite or Google Tools to write and deliver proposals to prospective clients;
          • Managing resource requirements, project workflows, budgets, billing and collections; and,
          • Preparing and/or coordinating complex written and verbal materials.

            Demonstrates thought leader abilities and/or a proven record of success as a team leader by:

            • Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation;
            • Answering questions and providing direction to less experienced staff;
            • Coaching staff including providing timely meaningful written and verbal feedback;
            • Developing, writing, presenting and facilitating discussions on strategy to all levels of industry audiences, clients and internal staff and management;
            • Understanding of healthcare provider industry operations, terminology, payment systems and environment;
            • Having healthcare provider or related consulting experience;
            • Understanding of core provider healthcare systems (including ERP and EHR technologies); and,
            • Possessing experience with common business and data tools (including Microsoft Office Suite, Google Tools, Alteryx, Tableau).
              Learn more about how we work: https://pwc.to/how-we-work

              PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

              All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

              For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

              Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

              For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-advisorydirector

Keywords: PwC, New York , Provider Operations - EPIC Physician Lead, Director, Executive , New York, New York

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