Global Markets KYC Outreach VP
Company: Disability Solutions
Location: New York
Posted on: September 28, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:The Client Outreach team are
the front line unit who work with clients as part of meeting Know
Your Client (KYC) periodic refresh and remediation requirements. We
work in close collaboration with Global Markets Sales to support
the Bank's global regulatory and policy requirements as it relates
Client Due Diligence (CDD) documentation collection, with support
from Operations and Global Financial Crimes Risk teams.The team
identifies and develops client connections, engages client
representatives to obtain KYC documentation, and acts as a
coordination point for resolving issues/challenges with respect to
client and country specific documentation requirements in a timely
manner.In addition to the ongoing document engagement, individuals
within the team keep abreast of global regulatory change that could
influence processes, and identify opportunities that enhance the
client experience.Responsibilities:
- Outreach to clients requesting and collecting KYC
documentation
- Serve as the key point of contact for Clients as well as
Bankers, Operations, Risk and other internal functions
- Ensures banking ownership is clear and works across Lines of
Business to close relationship coverage gaps, if any
- Drives the organization and recording of client contacts in
appropriate systems of record
- Ensure respective KYC client portfolios are covered across
business and regions and adhere to internal governance routines
within the FLU and those governed by support partners
- Oversees and resolves the risks and impacts of non compliance
with KYC processes, including restrictions, closures and associated
business growth impacts
- Gather client feedback on policy, requirements and/or
jurisdictional nuances where given to help improve the Bank's
processes
- Raise process issues and improvements that collectively help
our clients
- Partner with colleagues in Banking, Sales, FLU COOs, FLU
Change, FLU Business Controls, Operations, and other groups as
needed
- Review clients for appropriate activity and liaise with Bankers
on whether relationships with specific entities should
continue
- Drives the Outreach of both periodic refreshes as well as
remediation and associated programs
- Drives the Outreach of jurisdictionally or regionally stringent
requirements where needed
- Ensure timely collection of client required documentation,
including follow ups where needed
- Ensure voice of the client is heard while adhering to policies,
laws, rules and regulations
- Ensure performance metrics are met and any exceptions are
resolved within required timeframes
- Master customer due diligence (CDD) requirements and guide
clients as needed to comply
- Drives the collection of enhanced customer due diligence (ECDD)
requirements and guide clients as needed to comply
- Adhere to bank privacy policies in securing non-public
information obtained as part of KYC activities
- Embrace a collaborative and output oriented cultureSkills:
- Bachelor's degree
- 5+ years experience in a client facing role within the
financial services or a related industry
- Preferred: Certified Anti-Money Laundering Specialist
("CAMS")
- Knowledge of AML CDD policy and standards, industry practices
in AML CDD, including legal entities in global jurisdictions
- Must demonstrate a strong client focus
- Understands how the client book fits into the overall business
growth strategy
- Can work independently with limited supervision
- Can manage and maintain key relationships with
stakeholders
- Excellent interpersonal skills for motivation, collaboration
and encouragement
- Professional Demeanor: Demonstrating patience, composure, and
positive attitude.
- Problem Solving and Decision Making Skills: Thinking
analytically, using diverse research skills, applying past
experiences to problem resolution, developing multiple resolutions,
knowing how to and where to go to resolve problems.
- Flexibility and Adeptness: Handling multiple projects and daily
tasks adjust to a changing environment adept to new approaches that
improve overall work efficiency and effectiveness.
- Initiative: Identify process improvements, demonstrate a
"self-starter" behavior and a willingness to help others, and show
potential to require minimal supervision.
- Strong organizational skills and ability to prioritize and
manage competing priorities with excellent attention to detail
- Excellent proficiency using Microsoft office products,
particularly Microsoft PowerPoint, Excel, WordShift:1st shift
(United States of America)Hours Per Week: 40
Keywords: Disability Solutions, New York , Global Markets KYC Outreach VP, Executive , New York, New York
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