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Account Director for TV-Sales

Company: Experian
Location: New York
Posted on: December 7, 2017

Job Description:

DescriptionRole Introduction The Account Director for TV manages a portfolio of clients and is responsible for all aspects of the relationship between Experian and the clients in the portfolio. A portfolio consists of many clients and is usually aligned within a portfolio based on client segment, service mix, industry, account size and other criteria. The Account Director is someone who thrives on working in a fast-paced, dynamic division within a large matrixed organization. The Account Director is ambitious, detail oriented, innovative and results driven. Primary Responsibilities

  • Consistently meets or exceeds revenue targets
  • Responsible for overall client satisfaction and retention of assigned accounts
  • Cultivate and expand relationships with a portfolio of clients across multiple verticals
  • Ensure Client satisfaction ratings (Net Promoter) are met or exceeded
  • Driver for client portfolio growth targets
  • Responsible for overall client margin for assigned client portfolio
  • Maintains accurate and up to date pipeline and forecasts
  • Ensuring timely billing and supports Accounts Receivable efforts
  • Navigates all internal groups (finance, pricing, compliance, solution support, legal, etc) effectively
  • Works effectively with client partners, consultants, Experian Strategy VPs, MA and MIS teams and other BUs
  • Partner with support functions for solution development and pricing strategies
  • Oversees contract creation and management
  • Act as the escalation point for the Client Services delivery team
  • Researches client needs and determines how to bundle products to meet client requirements. Informs and educates clients on new and existing projects. Utilizes product experts as a resource.
  • Assist clients with strategic planning initiatives, marketing program development, results analysis and campaign planning
  • Ability to design and execute small to large projects with no supervision
  • Develops strong relationships with existing clients by researching and understanding their business needs, responding to client concerns and problems and acting as the liaison between the client and internal departments.
  • Develops client presentations, client training and proposal generation.
  • Follows up to ensure client expectations regarding quality control, deadlines and customer service are met.
  • Regularly generates new business within existing relationships by up-selling and cross-selling other product categories.
  • Assists clients in building their sales and marketing strategy
  • Responsible for the RFP process of existing accounts
  • Ability to define and articulate the ROI for proposed solutions Knowledge, Experience & QualificationsCandidate Background & Qualifications:
    • Bachelors degree from an accredited institution or equivalent experience
    • 3+ years sales or account management experience in digital advertising/marketing
    • Strong knowledge and understanding of the direct and digital advertising ecosystem, technologies, concepts, terms, and tactics.
    • Proven track record of success meeting revenue goals and managing multiple clients
    • Proficiency with Microsoft Excel, Word and PowerPoint
    • Travel up to 50%
    • Effective oral and written communication skills with keen attention to detail
    • Strong client presentation skills
    • Excellent organizational and prioritization skills
    • Strong negotiation skills
    • Effective time management skills IND-EMS

      Keywords: Experian, New York, Account Director for TV-Sales, Executive, New York, New York

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