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Vice President of Claims Opera

Company: SCOR
Location: New York
Posted on: April 17, 2018

Job Description:

AmericasNew York United States (US)


Vice President of Claims Opera


ClaimsAbout SCORSCOR is the 4th largest Reinsurance Company worldwide, following a profit-driven underwriting policy and practising selectively across all branches of reinsurance. Our specialist teams operate in over 120 countries, developing value added and innovative products and services and making long-term commitments to their clients, namely insurers and large corporations.

The Group---s strategy is based on a development model driven by three entities: SCOR Global P&C (Property and Casualty reinsurance), SCOR Global Life (Life reinsurance), and SCOR Global Investments (asset management).

Job summary

This position calls for a strategic and forward-thinking insurance professional with experience in the operations and technology areas of the property/casualty re/insurance business, focusing on claims. Extensive experience and a track record of leading successful transformational initiatives for claims, claims quality assurance, vendor management, risk management and compliance are required. In addition, this position requires experience in optimizing human resources, dealing with internal and external auditors, budgeting and managing expense. The candidate will be responsible for operational/process improvement, governance risk and compliance, and enterprise software solutions development/implementation/change management in support of strategic initiatives of the SCOR claims operation at both hub and global levels. The candidate will regularly interact with people inside the Company (all different departments) as well as outside customers and clients. Superior inter-personal skills and demonstrated success in building teams, running projects and re-alignment of various processes are all necessary for this position. Although the candidate will be located in the Americas hub with a direct reporting relationship to local management, there is a strong matrix responsibility involving the Global Claims Operation Team in London. Regular travel is required, including internationally.

- Key duties and responsibilities

Oversee, manage and continuously develop the SCOR claims operation by:

  • Supervising the ongoing operation of ---business as usual--- activities, including production systems, reporting, procedures and control environment.

  • Generating, analyzing and sharing corporate data with various stakeholders in a way in which business decisions can be effectively and timely made, trends can be identified and methods to better manage the portfolio of claims can be devised.

  • Leading projects to aid the design, development and implementation of various claim operation initiatives, including the target operating model, key performance indicators and dashboards of various kinds.

  • Assisting in the coordination, leadership and project management of various strategic project streams.
  • Contributing to the ongoing design, development and implementation of key core systems.
  • Assisting in the ongoing monitoring and ultimate preparation of the Hub general operating budget.
  • Dealing with and responding to both internal and external auditors.
  • Serving as the hub representative to the Global Claims Operations Team in an effort to move toward a more aligned operating environment across locations and lines of business.

  • Contributing to SCOR Global P&C initiatives representing the claims division---s needs and interests.

    - Required experience and Education

    • Experience: 15+ years of re/insurance operations experience, preferably relating to claim department operations within an international company. Previous experience of working on systems projects involving change management. Superior knowledge of current technology (primarily the Microsoft Office Suite functionality) as well as reporting tools (such as Business Objects and Tableau). Conversant with SharePoint and MS project. Advanced knowledge of budgeting, auditing, regulatory and legal compliance. Superior general business acumen.

      • Personal Competences: Exceptional organizational skills required. Must be able to manage multiple projects and work streams simultaneously. Collaborative team player yet capable of operating independently; ability to manage and motivate a small team as well as influence others in a matrix reporting environment. Self- motivated with good drive and enthusiasm. Excellent verbal and written communication skills, along with a comfort level with presenting ideas and other information in front of a group. Ability to bring resources together to achieve desired outcomes, and to effectively operate in a matrix reporting environment.

        Required Education

        • University degree, post-graduate degree and/or industry certification/designation a plus.

          Keywords: SCOR, New York, Vice President of Claims Opera, Executive, New York, New York

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