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Manager, Venue Sales

Company: Lincoln Center for the Performing Arts, Inc.
Location: New York
Posted on: April 17, 2018

Job Description:

DEPARTMENT
Venue Sales
OVERVIEW
Lincoln Center for the Performing Arts (LCPA) serves three primary roles: it is the world's leading presenter of superb artistic programming, is a national leader in arts education and community relations, and functions as the manager of the Lincoln Center campus. LCPA presents over 350 performances annually throughout our different performance series including American Songbook, Great Performers, Live from Lincoln Center, Mostly Mozart Festival, Midsummer Night Swing, Lincoln Center Out of Doors and White Light Festival.
In addition, LCPA supports an array of programs for Lincoln Center Education including its community and family programming. Further, LCPA supports initiatives related to events at the David Rubenstein Atrium, LC Kids, as well as numerous key institutional initiatives and projects.
The Venue Sales team manages over 500 events annually for a vast array of VIP clients, hosting performances, galas, graduations, film premieres, conferences, product launches, film and television shoots, and social events. The team is committed to professionally representing Lincoln Center as a premier event destination.
The Manager, Venue Sales is a key member of the Sales team, responsible for attracting, contracting, and successfully executing corporate rental activity for Lincoln Center for the Performing Arts (LCPA) facilities including David Geffen Hall and Alice Tully Hall. The position is charged with bringing in new clients as well as strengthening relationships with valued returning clients. The Manager will report to the Assistant Director, Venue Sales.
PRIMARY RESPONSIBILITIES
• Develop and maintain a diverse portfolio of rental clients, specifically focused on corporate meetings, conferences, product launches, lectures, and religious services in David Geffen Hall and Alice Tully Hall, with a revenue goal of $5M annually• Administer events from start to finish: gauge feasibility and availability, conduct site visits and walk-throughs with prospective clients, execute contracts, provide cost estimates, collect payment, troubleshoot, all while providing excellent customer service. • Act as the key point of contact among the client and all relevant teams, including but not limited to Production, Performance and Guest Services, Box Office, Security, Accounting, and Legal.• Prepare event-specific contracts in conjunction with our Legal team• Serve as onsite contact for high-profile events to ensure seamless execution and exceptional client experience • Foster and sustain relationships with repeat clients and key industry contacts to yield repeat business• Evaluate the sales potential of existing relationships and identify areas for improvement and growth; develop strategic plans to attract new business in concert with Assistant Director and Senior Director, Business Development• Maintain and update all event-related information in Concert Hall Booking System (ArtsVision)

Requirements

QUALIFICATIONS
• 4 to 5 years of sales and/or marketing experience, with a record of hitting or achieving ambitious sales goals required• Prior experience working in the performing arts, cultural institutions, or event production strongly preferred• Outstanding customer service skills and diplomacy• Exceptional organizational abilities, with strong detail orientation and excellent follow-up skills• Strong problem-solving abilities and motivated by a fast-paced work environment• Must be a strong relationship builder and team player• Ability to meticulously manage a heavy volume of e-mails and phone calls, providing fast and accurate information to clients and other stakeholders• Experience working with databases required• Strong Word, Excel, and PowerPoint skills required• Bachelor's degree or equivalent combination of education and experience

Keywords: Lincoln Center for the Performing Arts, Inc., New York, Manager, Venue Sales, Executive, New York, New York

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