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Solution Consultant Supply Chain Management

Company: Infor
Location: New York
Posted on: May 18, 2018

Job Description:

Infor Job Posting

Infor is the third largest provider of enterprise applications and services, helping 70,000 customers in 194 countries improve operations, drive growth and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, using ground-breaking technology that delivers a rich user experience, and flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises or both. For additional information, visit

JOB POSITION: Solution Consultant Supply Chain Manufacturing
JOB LOCATION: US Remote (-50% travel)


Support Field Sales 60%
* Provides product line assistance to the sales organization.
* Understands prospective client s critical business issues in order to present and demonstrate Infor s software capabilities for the best possible solution to win the business.
* Understands and communicates effectively product line strengths and weaknesses in comparison to the competition in the marketplace. Keeps updated on Infor and competitor product lines.
* Effectively teams with the sales organization in order to win business working with Account Executives (AE) to coordinate demonstration strategy planning for the sales team.
* Conducts site surveys and/or phone surveys with AEs to determine prospects needs.
* Establish strategy with the AE prior to the survey.
* Determine the prospect s critical business issues.
* Position the strengths of Infor products during the survey, laying potential traps for the competition.
* Determine an agenda and set appropriate expectations for demonstrations.
* Determine ability of Infor applications to address prospect s business issues and assist AE in determining degree of Infor's fit for each deal.
* Work with the AE to coordinate demonstration strategy planning for the sales team.
* Applies product knowledge, presentation skills and technical understanding to effectively present Infor products to prospects and customers.
* Establish strategy with the AE and other Solution Consultants prior to the demo.
* Tailor the demonstration to specifically address proof of Infor's capabilities to solve the prospect s critical business issues.
* Prepare demonstration content and handouts for presentations as appropriate.
* Position product strengths against the competition.
* Handle objections professionally.
* Respond appropriately to various personalities by listening fully and thinking quickly before answering questions.
* Maintain control of the agenda during the presentation.
* Assist other Solution Consultants in demonstration preparation.
* Provide additional value to functional demonstration by simplifying technology concepts for functional audience.
* Add value to colleagues presentations by interjecting key differentiators, or helping to control the room.
* Assist Account Executives with timely follow-up with prospects.
* Address any outstanding product line issues with prospects.
* Provide feedback to sales management and product marketing management on any issues in the field.
Training and Development 40%
* Product line expert and works closely with other teams to educate on product knowledge
* Answer functional questions related to the product line in Requests for Proposals (RFP s).
* Take ownership of demonstration data maintenance and work with new Solution Consultants to ensure quality of data.
* Prepare unique demonstration content to address the needs of specific scripted presentations.
* Explain product features and benefits.
* Understand and sell the full Infor product line.
* Understand some features of all Infor products, with specific emphasis on ERP Financials and/or Supply Chain.
* Share product knowledge with fellow Solution Consultants as appropriate.
* Maintain strong functional knowledge to ensure Infor is best positioned to win our customer s business.
* Understand Infor s technical architecture and highlight benefits as part of the product solution.
* Learn new tools and creatively position them as part of the total product offering in demonstrations.
* Build and maintain generalist level knowledge of technology trends and the Infor technology stack.
* Build and maintain expert level knowledge of Infor s Healthcare Financials and/or Supply Chain solutions.
* Understand all system administration and configuration options to support the demonstrations in the field.
* Build and maintain familiarity with all/most of Infor s supported platforms. These include Server OS, Client OS, Databases, App Servers, Web Servers, and Web Browsers.
Consistently contributes to revenue generation goals by achieving activity levels consistent with the standards of a Financial and/or Supply Chain Solution Consultant.

* ERP experience with specific expertise in Financial and/or Supply Chain applications.
* Direct experience working with Infor LN or M3 product lines
* Direct experience using, consulting, and/or selling software.
* Manufacturing domain expertise strongly preferred.
* Excellent time management, communication, decision-making, presentation and organization skills.
* Proven ability to work effectively in a fast-paced, high-growth, rapidly changing environment.
* Ability to work independently and/or possibly from a remote location.
* Undergraduate degree or equivalent work experience.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, military service obligation or veteran status, protected veterans, individuals with disabilities or any other characteristic protected by law applicable to the state in which you work.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at

Infor does not discriminate in employment opportunities or practices on the basis of race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.

In compliance with the ADA/AODA, should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at

Applicants to and employees of most United States private employers, state and local governments, educational institutions, employment agencies and labor organizations are protected under Federal law from discrimination. For additional information please see EEO is the Law poster, the EEO Supplemental as well as the Statement of Policy.

Politique d' galit d'acc s l'emploi : les candidatures des personnes ayant les qualifications requises seront tudi es sans consid ration de race, de couleur de peau, d' tat matrimonial, de sexe, d'identit ou expression sexuelle, d'orientation sexuelle, d'origine nationale ou ethnique, d'information g n tique, d'invalidit , d' ge, d'obligations en mati re de service militaire, de statut militaire ou d'ancien combattant, d'handicap physique et mental ou de toute autre caract ristique prot g e par la loi en vigueur dans l' tat ou le pays o elles exercent.

Keywords: Infor, New York, Solution Consultant Supply Chain Management, Executive, New York, New York

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