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Creative Director, Experience

Company: Sapient Global Markets
Location: New York
Posted on: June 13, 2018

Job Description:

THE EXPERIENCE DIRECTOR IS RESPONSIBLE FOR CREATING COMPELLING, INSIGHT-DRIVEN WEB-BASED EXPERIENCES.

THIS IS ONE OF THE MOST CRUCIAL PROJECT ROLES AT SAPIENT CONSULTING AS IT REQUIRES AN ABILITY BOTH TO HELP LEAD THE PROJECT TEAM AND THE CLIENT THROUGH A USER-CENTERED DESIGN PROCESS TO DEVELOP MEANINGFUL EXPERIENCE CONCEPTS, AND TO EXECUTE ON THOSE CONCEPTS. THE EXPERIENCE DIRECTOR IS AN IDEAS PERSON WHO CAN SELL "THE BIG IDEA" TO THE CLIENT, BUT WHO ALSO LOVES GETTING HER OR HIS HANDS DIRTY IN THE PROCESS.

DESIRED SKILLS AND EXPERIENCE

RESPONSIBILITIES

* LEAD THE DEVELOPMENT OF THE INFORMATION ARCHITECTURE AND CONTENT STRATEGY OF TRANSACTIONAL, INFORMATIONAL, AND MARKETING WEBSITES

* DISCOVER TARGET AUDIENCES\' NEEDS, TASKS, AND GOALS AND TRANSLATING THEM INTO CREATIVE CONCEPTS

* TRANSLATE BUSINESS REQUIREMENTS INTO MEANINGFUL INTERACTIVE EXPERIENCES

* LEAD IMMERSIVE USER RESEARCH, CONCEPT TESTING, AND USABILITY TESTING

* DEVELOP USER PERSONAS AND SCENARIOS TO CLARIFY RESULTS OF USER RESEARCH AND FOCUS THE TEAM\'S DESIGN EFFORTS ON THE NEEDS OF KEY USERS

* LEAD TEAM IN COLLABORATIVE DEVELOPMENT OF PROTOTYPES FOR DEMONSTRATION OF CONCEPTS TO CLIENTS

* DEVELOP AND DOCUMENT DETAILED USER EXPERIENCE SPECIFICATIONS FOR HIGHLY INTERACTIVE INTERFACES

* DRIVE USER EXPERIENCE THOUGHT LEADERSHIP IN BOTH THE COMPANY AND THE INDUSTRY

* DEMONSTRATED ABILITY TO LEAD DESIGN OF COMPLEX TRANSACTIONAL INTERFACES, TAXONOMIES AND METADATA FRAMEWORKS, AND TEMPLATES FOR CONTENT MANAGEMENT SYSTEMS

* DEMONSTRATED ABILITY TO DEVELOP BIG IDEAS, AND EXECUTE FLAWLESSLY AGAINST THEM IN A HIGHLY COLLABORATIVE ENVIRONMENT

* DEMONSTRATED EXPERIENCE CONDUCTING USER RESEARCH AND TRANSLATING USER RESEARCH INTO DESIGN DECISIONS

* DEMONSTRATED EXPERIENCE USING WEB ANALYTICS DATA TO INFORM DESIGN DECISIONS

* EXCELLENT ORAL AND WRITTEN COMMUNICATION AND PRESENTATION SKILLS

* EXPERIENCE IN CLIENT SERVICES AND NEGOTIATING BUSINESS DECISIONS

* HIGH TOLERANCE FOR AMBIGUITY MATCHED ONLY BY YOUR DESIRE TO ORGANIZE IT

* WILLINGNESS TO TRAVEL

* 10-15 YEARS EXPERIENCE AS AN INFORMATION ARCHITECT, INTERACTION DESIGNER, OR EXPERIENCE DESIGNER(OR SIMILAR ROLE)

* MASTER\'S DEGREE IN A RELATED FIELD, SUCH AS LIBRARY SCIENCE, INDUSTRIAL DESIGN, GRAPHIC DESIGN, OR HUMAN-COMPUTER INTERACTION

* DEVELOP DOCUMENTATION (SITE MAPS, DEFINE CUSTOMER JOURNEYS, TRANSACTION FLOWS, SKETCHES, SCENARIOS, WIREFRAMES, NAVIGATION MODELS)

QUALIFICATIONS

* ABLE TO PIVOT QUICKLY BETWEEN THEORETICAL AND DESIGN

* ANALYTICAL THINKER, SEES THE BIG PICTURE AND NOT JUST TACTICS

* HIGH SKILL LEVEL WITH AXURE, SKETCH/PRINCIPLE OR A SIMILAR TOOL A STRONG REQUIREMENT

* SOFT SKILLS ARE ESSENTIAL FOR THIS ROLE, DESIGNERS MUST BE ABLE TO INTERACT WITH CLIENTS AND END USERS AND TALK THRU IDEAS BOTH GOOD AND BAD

* PORTFOLIO MUST INCLUDE PROCESS, CASE STUDIES, WIREFRAMES, ETC

* MUST HAVE EXPERIENCE IN FINANCIAL SERVICES

* PLEASE PROVIDE YOUR RESUME AND PORTFOLIO (WITH PASSWORDS, IF APPLICABLE) FOR CONSIDERATION

ABOUT SAPIENT CONSULTING

SAPIENT CONSULTING COMBINES DIGITAL EXPERTISE WITH A DEEP UNDERSTANDING OF HOW INDUSTRIES OPERATE TO ENABLE MEANINGFUL TRANSFORMATION AND BUSINESS PROCESS MODERNIZATION. WE WORK WITH ORGANIZATIONS ACROSS FINANCIAL SERVICES, ENERGY AND COMMODITIES, THE PUBLIC SECTOR AND HEALTHCARE TO DELIVER STRATEGY, INTELLIGENT DATA, DIGITAL TECHNOLOGIES AND CUSTOMER ENGAGEMENT. AS PART OF THE PUBLICIS.SAPIENT PLATFORM WITH SAPIENTRAZORFISH, AND ALONGSIDE PUBLICIS COMMUNICATIONS AND PUBLICIS MEDIA, WE ARE THE ENTERPRISE BUSINESS AND TECHNOLOGY ARM OF A LEADING DIGITAL TRANSFORMATION NETWORK. WITH ACCESS TO 80,000 PROFESSIONALS THROUGHOUT 108 COUNTRIES ACROSS PUBLICIS GROUPE, SAPIENT CONSULTING IS A GLOBAL FORCE FOR DIGITAL AND TECHNOLOGICAL CHANGE. FOR MORE INFORMATION, VISITWWW.SAPIENTCONSULTING.COM.

SAPIENT IS A REGISTERED SERVICE MARK OF SAPIENT CORPORATION.

*REASONABLE ACCOMMODATIONS WILL BE MADE AS NECESSARY FOR THE KNOWN PHYSICAL OR MENTAL DISABILITY OF AN OTHERWISE QUALIFIED APPLICANT OR EMPLOYEE UNLESS DOING SO WOULD IMPOSE AN UNDUE HARDSHIP ON THE OPERATION OF THE COMPANYS BUSINESS.



SAPIENT US IS AN EQUAL OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER. ALL QUALIFIED APPLICANTS TO SAPIENT US WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, DISABILITY, OR PROTECTED VETERAN STATUS.

Keywords: Sapient Global Markets, New York, Creative Director, Experience, Executive, New York, New York

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