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Strategic Account Manager

Company: Viola
Location: New York
Posted on: May 20, 2019

Job Description:

Strategic Account Manager, Engage AtlantaOutbrain is seeking a consultative Strategic Account (Partner) Manager for our New York office who will be responsible for supporting the revenue and relationship growth of Outbrain's Engage partners.The Engage Partner Management team works with a variety of partners including traditional publishers like Conde Nast, the digital arms of broadcast organizations such as CNN and ABC, and App partners like Viber.These partners rely on our Partner Management team to help them achieve their goals through implementation, optimization, and new product adoption.--Responsibilities:Own all post-contract client communications for Outbrain's largest enterprise clientsMeet and consult regularly with clients to understand priorities, review performance, and share product updatesDevelop processes in order to provide superior client support and escalate partner feedback to internal stakeholdersWork with a broad range of internal parties (Product, Engineering, Business Development, Legal, Marketing) to build partner strategiesIdentify strategic opportunities and work with the client to implement themEducate clients on Outbrain value and any relevant new products, features, or initiativesOversee core technology integrations, with support from Technical Account Management and Product, to ensure smooth and successful launchesMonitor client performance trends to find actionable insights----What you'll need to be successful:5+ years of account management or project management experience (experience with digital publishers and/or digital partners a plus)Excellent quantitative skills and a proven ability to monitor, identify and present performance metrics (pivot tables are your friend)Excellent written and verbal communication skills (expect QBRs and client socializing)Excellent time-management and organizational skills --Strong knowledge of Microsoft applications, especially Excel and PowerPointStrong analytical and problem-solving skillsAbility to work independently and in teamsFamiliarity with online advertising and/or publishingWeb analytics experience (e.g. Google Analytics, Omniture, Web Trends)Experience working with API and SDK integrations--This role requires travel approximately 20% of the time.--Be sure to include a--cover letter explaining why you're a great fit for Outbrain to be considered for this position! -- Apply herePandoLogic.Category: Customer Service, Keywords: Customer Service Account Manager

Keywords: Viola, New York , Strategic Account Manager, Executive , New York, New York

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