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E-Comm Warehouse Department Manager - Bilingual (English & Spanish)

Company: Bed Bath & Beyond
Location: Port Reading
Posted on: October 13, 2019

Job Description:

The E-Comm Department Manager will be responsible for the day-to-day functionality of a specific department in the fulfillment operation. ?This Leader will ensure timely completion of the workload in an efficient and safe manner, in compliance with all relevant standards and guidelines, while demonstrating a commitment to teamwork, associate growth and development, and continuous improvement processes/performance. ?The E-Comm Department Manager will be involved in the continuous improvement of their respective department and the entire fulfillment operation. This position(s) is both 1st and 2nd shifts, including weekends, within the Inbound, Outbound, and/or Inventory Control departments.Responsibilities:

  • ?Supervise, direct, train, and develop associates through frequent and constructive feedback. Communicate departmental/company standards, expectations, goals, changes and policies to associates
  • Monitor, maintain, and develop specific, executable strategies to improve product flow, productivity and quality within the department.
  • Analyze workload and adjust staff accordingly to accomplish departmental/building goals
  • Contribute to and support all company and building programs and initiatives. Work with other department managers to achieve overall shift and building goals
  • Maintain and enhance overall associate relations and job satisfaction through effective communication, fair and consistent treatment, respect for the individual, and establishment of clear expectations and accountability. In an effort to improve overall performance, may be required to administer disciplinary action in a fair and impartial manner as necessary.
  • Ensure associate safety through education and training, promoting safety awareness and accountability, and by promptly addressing potential hazards
  • Review essential data that forecasts volumes? to accurately forecast labor needs of department
  • Enforce ?RE?s (reasonable expectancies) to which?all ?Managers and Associates will be held accountable to
  • Ensures new hires are properly trained and coached and understand that they know and understand company objectives and area RE?s (reasonable expectancies).
  • Reviews all equipment used and the work space in their department to make sure it?s being kept in clean neat proper working order
  • Observes that all PPE and other safety equipment are used properly and is in good working order
  • ?Leads by example and makes sure that the proper coaching techniques and polices as established are being properly adhered to. Working closely with HR ensures that disciplinary warning and counseling are being administered if required
  • Conducts annual performance reviews within the prescribed time frame
  • Performs quarterly review of all assigned direct reports against department goals
  • Solves problems and makes informed decisions that affect the associates, service, and productivity of his or her department. Provides feedback to upper management on associates concerns and works on resolving
  • Sets the agenda for daily huddles and weekly meetings, communicates goals, objectives and company directives .
  • Inside average office environment 20% of the time, inside warehouse environment 80% of the timeQualifications:
    • Bachelor?s Degree in Management, Logistics, Supply Chain or related field and /or equivalent work experience (minimum 3-5 years?work experience).
    • 3-5 years of experience in a Manager role (high-volume/bog box ecommerce, distribution, and/or fulfillment centers)
    • Knowledge of process improvement processes such as Six Sigma and or LEAN (5S)
    • Bilingual (Spanish) required
    • Available to work 1st or 2nd shift, weekend shifts, & holidays

Keywords: Bed Bath & Beyond, New York , E-Comm Warehouse Department Manager - Bilingual (English & Spanish), Executive , Port Reading, New York

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