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VP, IT Operations

Company: OS33
Location: New York
Posted on: November 11, 2019

Job Description:

VP, IT Operations --- About OS33
OS33 is an established, rapid growth SaaS company headquartered in New York City. Workplace by OS33 is the market leading platform for Independent RIAs, Broker-Dealers and Insurance Companies, who leverage independent reps. We provide flexibility and freedom for independent reps and advisors, while delivering the cybersecurity and compliance needs of the financial institutions they represent.
At workplace, we believe in freedom without compromise. This applies to us as much as it does to our customers. We are ambitious, entrepreneurial, and our team is expanding as our solutions gain market adoption. If you thrive working in fun, fast paced, high-energy tech environments - please give us a ring, we're hiring outstanding people who are driven to succeed.
Your responsibilities
OS33's is seeking a very technical, hands-on, results driven VP, IT Operations who will report directly to the CTO. This individual will be directly responsible for technical operations of the IT infrastructure and Workplace platform, as well as working with software engineering teams to deliver on key initiatives. Your key initiatives will include helping mature our operating practices and will be accountable for key business metrics. You will also be responsible for executing on a long-term roadmap for how we deliver and operate the Workplace platform and all IT infrastructure.
Key responsibilities:

  • Responsible for metric driven operations focused on the performance, reliability, security and cost of the Workplace production environments
  • Leadership and day to day oversight across our various operations teams, helping to instill a culture of ownership, automation, re-use and efficiency
  • Manage and support the Workplace production environments including problem tracking, change management, service levels agreements, performance monitoring, capacity planning, vendor management
  • Ability to drive technical decision making through objectively assessing tradeoffs based on architecture, scope, business priorities, and impacts to customer experience
  • Maintain expert knowledge in the field of operations, and stay current with industry practices across a wide range of topics from security to networking
    Experience Requirements
    • 5+ years of experience in leading IT infrastructure teams in an operations leadership role in a highly dynamic organization
    • Experience with Network, Virtualization, Windows, Active Directory, Exchange, IaaS in environments with at least 4,000+ servers
    • Experience managing multiple teams through team leads with 40+ indirect reports
    • Excellent verbal and written communication skills required
    • 5+ years of project management experience
    • Well versed in ITIL, cloud computing, DevOps, SRE, and web operations concepts
    • Experience with GRC (SOC2/ISO27001)
    • Experience growing and mentoring engineers on the team
      OS33 is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive working environment.

Keywords: OS33, New York , VP, IT Operations, Executive , New York, New York

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