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General Manager, Nutella Cafe

Company: Thorntons
Location: New York
Posted on: November 11, 2019

Job Description:

General Manager, Nutella Cafe . Are you looking to be part of the 2nd Nutella Caf in the WORLD and work with one of the world's most beloved brands? Nutella Caf is the first U.S. restaurant from Ferrero, the maker of Nutella. Whether you are grabbing a quick coffee on the way to work or looking for a new lunch spot, Nutella Caf offers an array of great tasting Nutella and Breakfast Inspired dishes designed to take your taste experience to new and delicious heights, all with a side of happy. While there have been many eateries with Nutella inspired fare around the country, this is the 2nd caf owned and operated exclusively by Ferrero. The Caf General Manager maintains overall management of the caf on a day-to-day basis. To accomplish that objective, you will monitor and manage the tracking of daily sales records and human resource records, ensure that standards are met for service and food quality, model and support Nutella's culture, and interview, hire, train and coach caf team members. With this position, you have the opportunity to bring the Nutella brand to life and help unlock new growth with US consumers and food service accounts. to be part of an exciting opportunity in our 2nd caf located in the Union Square area at University Place and 13th! Main Responsibilities: * Accomplish caf human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees * Achieve caf operational objectives by contributing information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards * Meet restaurant financial objectives by forecasting requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions * Plan menus with direction from Nutella division management; estimates food costs and profits * Control costs by reviewing portion control and quantities of preparation; minimizes waste; ensures high quality of preparation * Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures Required Skills and Qualifications: * Solid understanding of fast casual restaurant operations and restaurant management principles and practices * In-depth knowledge of food and beverage codes as well as health and safety codes * Proven ability to supervise team members, collaborate with and influence others, as well as make good, reasoned judgments * Strong communication skills coupled with a strong commitment to customer service * Understanding of payroll systems and processes, applicable employment laws and regulations, and general knowledge of HR policies and procedures * Strong organization and planning skills; proven ability to set priorities, meet deadlines, and multi-task with minimal supervision * Ability to be an effective team member, manage stress in a fast paced environment, and maintain confidentiality * Familiarity with caf operations equipment and tools; knowledge of budgeting, planning, inventory and accounting software Other Requirements * At least 3 years of relevant experience with fast casual restaurant operations * At least 3 years of management experience in restaurant operations * Preferred experience working with start-up restaurants * Must be able to lift up to 30lbs and stand for long periods of time * Open availability including early mornings, evenings, weekends and holidays * Passion for promoting and living the Nutella brand - its vision, mission, values and culture; ability to embrace and support the values of family, quality and freshness, responsibility and respect, innovation and creativity We offer * Competitive salary and benefits package We are an equal opportunity employer. We participate in E-verify/Participamos en E-Verify.

Keywords: Thorntons, New York , General Manager, Nutella Cafe, Executive , New York, New York

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