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Information Technology Management

Company: ET&T
Location: Bethlehem
Posted on: November 13, 2019

Job Description:

ET&T is growing, and we are looking for an Information Technology/MSP Manager to lead the division. Are you looking for a home, to stay and foster and grow in your career? We have the secret sauce for success. Come join us WHY WORK FOR US? 51 years in business providing technology solutions. Our products and services range from telecommunications systems, MSP services, voice, data, and fiber optic cabling infrastructure to security cameras. Requirements: Manage, organize, prioritize tasks and take ownership of MSP delivery systems Manage and triage multiple incidents Assist sales department with solution design, documentation and presentation Research appropriate products, quantities and negotiate pricing to deliver a cost-effective solution to our clients. Develop in-depth knowledge of our company's products and services. Handle, escalated, unresolved issues within our SLA requirements. Interact with customers and deliver our white glow- WOW service. MUST HAVE QUALIFICATIONS. Knowledge of Internet protocols (HTTP, TCP/IP, etc.) Windows Operating Systems, including Server 2003-2012, Windows XP-8 Server roles, including Active Directory, DHCP, DNS, Group Policy, Print Services, File Services & DFS, and IIS Server virtualization platforms, including Hyper-V and VMware Router and firewall technologies, including IP routing, NAT, and VPN IPv4 Networking, including IP subnet planning and VLANs Microsoft Exchange 2003-2013 Google Apps platform MS SQL 2005-2014, MySQL Terminal services, including Windows RDS and Citrix XenApp Webhosting on IIS and LAMP platforms Desktop imaging using WDS or other tools Common desktop software, including Microsoft Office Suite, Internet Explorer, Google Chrome, and Mozilla Firefox Backup & Disaster Recovery solutions, Datto knowledge preferred. Virus/malware prevention and eradication techniques Datacenter management and cloud content delivery services (SaaS)

Keywords: ET&T, New York , Information Technology Management, Executive , Bethlehem, New York

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