Assistant General Manager - Hampton Inn and Suites Kutztown (MRT/1150314)

Company: Marriott International, Inc.
Location: Allentown
Posted on: November 21, 2019

Job Description:

Job Description Peoplescout has been retained to manage the Talent Acquisition Manager search for TKO Hospitality Many World Class Hospitality Management Companies have chosen to partner with PeopleScout as their Recruiting Service Provider to support their recruiting efforts. We pre-qualify applicants in order to provide the best quality candidates to the numerous Hospitality Companies who work with us nationwide. Job Summary We are currently looking for creative, people oriented and energetic Associates. If you think you have what it takes, and you want to join our team, please apply now. Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with TKo Care Culture. Major Responsiblities: Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with Hilton brand standards and consistent with TKo core values. Oversee hotel operational departments to ensure an optimal level of service and hospitality are provided to hotel guests. Assist the GM in preparation of forecasts and reports and assist in the development, implementation, and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. Be active in managing guest satisfaction scores and implementing the Hilton brand standards. Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow, and associate performance. Coordinate with corporate accounting department to oversee payroll functions. Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues. Monitor and maintain all IT systems including the front office systems and equipment to ensure optimum performance. Serve on the hotels safety committee. Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies, expense controls, and the attainment of profit goals. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management Job Requirements: Associate or Bachelors degree preferred. Prior hotel management experience required. Work schedule will vary and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. Proficient in use of Excel, Word, and Hotel PMS systems. Ideal Experience: Associate or Bachelors degree preferred. Prior hotel management experience required. Work schedule will vary and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. Proficient in use of Excel, Word, and Hotel PMS systems. General Franchise Info: TKo Hospitality, an affiliate of Harvey Hanna and Associates, is a specialized hospitality management company that develops true partnerships with our clients while delivering exceptional results in terms of profitability, market share, guest satisfaction and increased asset value. We tailor our services for the specific needs of each owner based on market conditions, operational performance and ownership goals. Our professional team has over 100 years of combined industry experience dedicated to your asset and the associates at each property. We have extensive brand management experience working with: Marriott Hotels Hilton Hotels Hyatt Hotels Starwood Hotels and Resorts IHG Choice International Other independent properties CULTURE/VALUES - TKO HOSPITALITY, WE CARE To submit your application for this job, please go to: https://hospitality.greatjob.net/jobtools/jncustomsearch.viewFullSingle?in_organid=18607&in_jnCounter=222586182&in_skills=MRT%2F1150314 PeopleScout, is the Recruiting Services Provider for World Class Hospitality Companies

Keywords: Marriott International, Inc., New York , Assistant General Manager - Hampton Inn and Suites Kutztown (MRT/1150314), Executive , Allentown, New York