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Program Manager, Mental Health Community Partnerships

Company: Hetrick-Martin Institute
Location: New York
Posted on: May 16, 2022

Job Description:

To all prospective applicants please be aware that the Hetrick-Martin Institute (HMI), requires that all employees, volunteers, and onsite contractors provide proof of full COVID-19 vaccination.

About HMI

Hetrick-Martin Institute is a nonprofit organization that believes all young people, regardless of sexual orientation or identity, deserve a safe and supportive environment in which to achieve their full potential. Hetrick-Martin creates this environment for lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth between the ages of 13 and 24 and their families.

Hetrick-Martin Institute values our employees. We offer a competitive benefits package, including medical, dental, vision and flexible spending accounts. We celebrate the successes of our team members.

The Hetrick-Martin Institute, which has been creating programs with and for LGBTQIA+ youth for 40+ years, is searching for a licensed social worker to take the role of Program Manager, Mental Health Community Partnerships.

The person in this role will be responsible for forging new institutional partnerships and bringing HMI intake services to off-site locations throughout New York City. -We are looking for a seasoned and capable social worker who is dynamic and friendly, wants to meet new people, and who has excitement about linking marginalized LGBTQIA youth to HMI programs and services. -This person will be an ambassador for HMI, and the HMI Counseling & Case Management program specifically - a program that offers individual and group counseling, creative arts therapy and drama therapy, psychiatric services, bereavement programs, case management, and support groups, and that is led by a team of clinicians who are all trained in Liberation-Focused Healing. The ideal candidate has strong administrative skills, and a "can-do" spirit.

30% Supervision and Consultation

1. - - - -Supervise counseling and case management staff and graduate interns as assigned.
2. - - - -Complete performance evaluations for interns and staff as indicated.
3. - - - -Responsible for the development and management of a comprehensive mental health community partnership program:
a. - - - -Develop new off-site partnerships at various Community-based Organizations as well as City Agencies.
b. - - - -Adapt existing HMI policies and procedures for off-site programming.
c. - - - -Hire and train new staff for off-site partnerships.
d. - - -Create resources and materials supporting LGBTQIA+ youth, in particular youth who are homeless or unstably housed as part of increasing our homeless youth services prevention program.
Manage community partnership program budget and deliverables.

40% Clinical Responsibilities

1. - - - -Coordination and planning of counseling and mental health group-level interventions to support youth participation and success in HMI programs.
2. - - - -In collaboration with the Intake & Data Coordinator, conduct membership intake assessments as needed to determine immediate safety concerns, presenting issues and facilitate necessary referrals for in-house and external follow-up services.
3. - - -In collaboration with the counseling and case management team support in the integration of Liberation-focused, anti-oppressive, BIPOC youth-centered and alternative healing methodologies.
4. - - - -Provide individual-level clinical support to youth members, including:
a. - -Weekly supportive counseling for a small caseload of youth members and their families
b. Creating youth re-entry plans related to behavior change/disciplinary action in collaboration with the Director of Counseling and Case Management
c. - -On-call counseling
d. - -Crisis intervention
e. Escort youth to Pantry and conduct needs assessment for potential referrals to services.
5. - - - -Conduct assessment, problem definition, treatment planning and case coordination of youth to support stabilization and participation in HMI programs and in school.
6. - - - -Facilitate groups during YSD program hours as needed.
7. - - - -Provide necessary referrals for HMI members to access additional services.
8. - - - -Accompany youth members to external organizations to provide advocacy support.
9. - - - -Facilitate supported referral services with external providers to HMI services.
10. -Collaborate with program staff and partner organizations toward the comprehensive care of youth members.

20% Administrative Duties
Participates in Youth Services Departmental Management Team Meeting (weekly).
In collaboration with the Director of Counseling & Case Management, synthesize and develop materials describing the model for HMI Counseling & Case Management, including training and onboarding documents for new staff and interns.
Develop program designs as determined by clinical trends, community needs, and contractual requirements.
4. - - - -Support in monitoring and meeting all contractual requirements within Counseling and Case Management department to meet compliance standards.
5. - - - -Collaborate with other HMI departments and outside agencies to ensure continuity of care.
6. - - - -Collect data and participate in program evaluation activities as linked to interventions.
7. - - - -Complete electronic data reporting immediately following service provision into Salesforce, including individual counseling progress notes, group notes, referral documentation, and other service documentation as directed.
8. - - - -Meet and exceed all compliance standards for HMI and contracts by meeting deadlines, meeting outcomes and maintaining best practices in the delivery of service.

10% Programmatic Direct Service
When not in session (group or individual), work closely with other HMI departments and staff to support operation of the HMI programmatic and community milieu. Duties include:
a. - - - - - -Outreach and engage youth members during Program Common Hours (3:15pm - 7:15pm).
b. - - - - - -Assist in the facilitation of special events and Community Meetings.
Perform general staff duties, such as Caf-- duty, train-pass, event set-up/breakdown, etc.

As needed: Other duties as assigned by supervisor.
Knowledge, Skills and Abilities Required:

1. - - - -LCSW or LMSW Licensure required.
2. - - - -At least three years experience with diverse population of adolescents in an urban setting, including knowledge of lesbian, gay, bisexual transgender and questioning youth from various cultures and backgrounds.
3. - - - -SIFI certification and 1-3 years supervisory experience with graduate interns.
4. - - - -Ability to exercise independent judgment when appropriate; strong decision-making skills.
5. - - - -Strong oral and written communication skills.
6. - - - -Experience facilitating group discussions and managing a variety of small and large group dynamics.
7. - - - -Excellent verbal and written communication skills, including conflict mediation and public speaking.
8. - - - -Knowledge of harm reduction practices, trauma-informed care, and positive youth development models.
9. - - - - Computer Skills: - Strong with proficiency in Zoom, Doxy, Microsoft Word, Excel, PowerPoint and Outlook.

Additional Desirable Qualifications:
1. - - - -Experience working within a systems or family approach, Trauma-Informed Care and Positive Youth Development models in the treatment of adolescents.
2. - - - -Strong knowledge of cultural competency issues.
3. - - - -Spanish speaking preferred.

Working Conditions:
1. - - - -Work split between 2 Astor Place, NYC, and new community partnership locations TBD (see job description above)
2. - - - -Program work schedule:
Monday-Friday - 12:00 pm to 8:00 pm
Flexibility required at times to support agency needs.

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Keywords: Hetrick-Martin Institute, New York , Program Manager, Mental Health Community Partnerships, Healthcare , New York, New York

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