Faculty Group Practice Medical Assistant **Cobble Hill**
Company: NYU Langone Health - Symphony Talent
Location: Brooklyn
Posted on: January 27, 2023
Job Description:
NYU Grossman School of Medicine is one of the nation's top-ranked
medical schools. For 175 years, NYU Grossman School of Medicine has
trained thousands of physicians and scientists who have helped to
shape the course of medical history and enrich the lives of
countless people. An integral part of NYU Langone Health, the
Grossman School of Medicine at its core is committed to improving
the human condition through medical education, scientific research,
and direct patient care. At NYU Langone Health, equity, diversity,
and inclusion are fundamental values. We strive to be a place where
our exceptionally talented faculty, staff, and students of all
identities can thrive. We embrace diversity, inclusion, and
individual skills, ideas, and knowledge. For more information, go
to med.nyu.edu, and interact with us on LinkedIn, Glassdoor,
Indeed, Facebook, Twitter and Instagram.Position Summary:
We have an exciting opportunity to join our team as a Faculty Group
Practice Medical Assistant **Cobble Hill**.
In this role, the successful candidate is responsible for assisting
physicians and/or Advanced Care Practitioners and nurses in
providing patient care. This role is responsible for validating
patient identifiers, preparing patients and rooms for examination,
measuring and recording vital signs, drawing blood, and collecting
other lab samples. The Medical Assistant is also responsible for
administrative tasks, such as, scheduling appointments, answering
phone calls, and performing data entry.Job Responsibilities:
- Escorts patients to exam rooms
- Cleans and stocks exam rooms
- Measures and records patient vital signs
- Obtains and processes blood samples as per NYULH
policy
- Supports quality initiatives by following FGP guidelines for
collecting and documenting information in the EMR
- Promotes a positive patient experience
- Communicates effectively with providers and administrative
staff, escalate issues
- Answers phone calls
- Reviews and respond to inbasket messages
- Follows up on Rx refill requests
- Assists physician with patient intake & transcribing visit into
EPIC
- Performs other duties as neededClinical & Administrative
Responsibilities
- Completes necessary intake which includes obtaining patient
vital signs and other tests within defined scope of practice as
needed.
- Follows guidelines for validating patient medical record when
accessing and updating information, including patient name and date
of birth.
- Assists with maintaining patient flow to and from exam rooms
and treatment areas. Assists in escorting patients and specimens
throughout the facility.
- Ensures exam rooms and treatment areas are cleaned per
infection control standards after each patient.
- Communicates the functionality and purpose of MyChart to
patients during intake
- Ensures the appropriate translation services or equipment is in
place prior to the start of visit
- Assists with blood/specimen collection and ensures proper
handling and processing of patient specimens as as per
organizational policy & procedure.
- Performs Point of Care testing such as: EKG, Glucose Testing,
and Pregnancy Test, Urinalysis, following organizational policy &
procedure, and with documentation of any required competency in
place.
- Preps the appropriate patient encounter ensuring that all
relevant information for visit is up-to-date including bloodwork,
radiology images, medications, and past medical history.
- Reviews and imports any "Prepare for your Visit", "Outside
Information" and patient history prior to provider
encounter
- Works with clinical team to ensure logbooks related to
equipment, specimen collection and other clinical safety measures
are followed per FGP standards.
- Supports best practice workflows for MIPS by updating medical
records with patient vital signs and Histories (Immunization,
Medical & Surgical). May also be required to scan and/or upload
diagnostic reports according to their description and link them to
their associated order in Epic.
- Maintains patient privacy as it relates to HIPPA
standards.
- Handles appropriate patient calls and documents outcome of all
patient communications as needed. Refers all clinical
questions/concerns to RN/Provider.
- Assists with inbasket message management including any
necessary tasks related to patient medical advice requests as per
best practices
- Utilizes EPIC functionality to review and update patient
records as well as maintain communication with peers and
supervisors related to patient care
- Assists physicians with procedure and/or set-up according to
the specialty where necessary
- Stocks exam/treatment rooms and/or supply closets with medical
supplies, linen and medical equipment as needed. Effectively
communicates as supplies need to be replenished.
- Cleans and sterilizes designated equipment after use, ,
following organizational policy & guidelines, and with
documentation of required competency in place.
- Supports FGP Clinical Quality Management by facilitating
appropriate documentation and maintenance of clinical supplies and
equipment.
- Reviews appropriate downtime procedures as it relates to
patient visit
- Completes annual competencies such as Fire Safety, Hazardous
Waste, Medsled, HIPPA compliance, etc.
- Partners with administrative and clinical personnel to complete
prior authorization, medication refills and referrals related to
patient continuity of care.
- Assists with prescription refill request by locating requested
prescription in EMR, identifying last patient visit, and tasking
RN, LPN, or Provider to evaluate, set up and/or process for
renewal
- Accompanies physician into exam room and transcribes history,
including history of present illness, past medical and surgical
history, family and social histories, medications and allergies,
physical exam, laboratory and radiologic orders as dictated by the
MD and document accurately the physician's encounter with the
patient.
- List all proper diagnoses and symptoms as well as follow up
instructions and prescriptions as dictated by the
physician.
- Documents patient orders including laboratory tests, radiology
tests, medications, etc.
- Performs other duties as assigned.Patient Experience and
Access
- Drives consistency in every patient and colleague encounter by
embodying the core principles of our FGP Service Strategy CARES
(Connect, Align, Respond, Ensure, and Sign-Off)
- Greets patients warmly and professionally, stating name and
role, and clearly communicates each step of the care/interaction as
appropriate
- Works collaboratively with colleagues and site management to
ensure a positive experience and timely resolution for all patient
interactions and inquiries whether in person, by phone or via
electronic messaging.
- Proactively anticipates patient needs, and participates in
service recovery by applying the LEARN model (Listen, Empathize,
Apologize, Resolve, Notify), and escalates to leadership as
appropriate.
- Shares ideas or any observed areas of opportunity, to improve
patient experience and patient access, with appropriate leadership.
(i.e. ways to optimize provider schedules, how to minimize delays,
increase employee engagement, etc.)
- Partners with Patient Access Center and Central Billing Office
team members to support collaboration and promote a positive
patient experience.
- Takes a proactive approach in ensuring that practice staff are
fully versed in the Access Agreement gold standard
principles.Minimum Qualifications:
To qualify you must have a High School Diploma or the equivalent.
Completion of a Medical Assistant Program from an accredited
institution OR upon hire hold a current medical assistant
Certification from a Nationally Recognized accredited institution
(such as American Association of Medical Assistant(AAMA); American
Medical Technologies (AMT); National Center for Competency Testing
(NCCT); National Healthcare Association (NHA)). Working knowledge
of English is evident in verbal, reading and writing abilities;
other language an asset; demonstrated ability in computer skills.
Ability to complete multiple tasks efficiently and thrive in a team
work environment which pursues a positive patient care
experience.Preferred Qualifications:
MA experience preferred. EKG, phlebotomy and venipuncture
experience preferred.Qualified candidates must be able to
effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with far more
than just a place to work. Rather, we are an institution you can be
proud of, an institution where you'll feel good about devoting your
time and your talents.
NYU Grossman School of Medicine is an equal opportunity and
affirmative action employer committed to diversity and inclusion in
all aspects of recruiting and employment. All qualified individuals
are encouraged to apply and will receive consideration without
regard to race, color, gender, gender identity or expression, sex,
sexual orientation, transgender status, gender dysphoria, national
origin, age, religion, disability, military and veteran status,
marital or parental status, citizenship status, genetic information
or any other factor which cannot lawfully be used as a basis for an
employment decision. We require applications to be completed
online.
If you wish to view NYU Grossman School of Medicine's EEO policies,
please click here. Please click here to view the Federal "EEO is
the law" poster or visit
https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for
more information.NYU Langone Health provides a salary range to
comply with the New York City Law on Salary Transparency in Job
Advertisements. The salary range for the role is $39,601.12 -
$47,840.00 Annually. Actual salaries depend on a variety of
factors, including experience, specialty, education, and hospital
need. The salary range or contractual rate listed does not include
bonuses/incentive, differential pay or other forms of compensation
or benefits.To view the Pay Transparency Notice, please click
here
Keywords: NYU Langone Health - Symphony Talent, New York , Faculty Group Practice Medical Assistant **Cobble Hill**, Healthcare , Brooklyn, New York
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