R007843 Licensed Practical Nurse, Personal Care, Manhattan, Per Diem)

Company: VNS Health
Location: New York
Posted on: March 20, 2023

Job Description:

OverviewAssures client satisfaction and optimizes company growth through timely and appropriate responses to client requests. Monitors and coordinates non-clinical quality services and documentation. Works under general supervision.Responsibilities--- Responds to customer questions concerning service.--- Completes inquiry and intake forms for all service requests.--- Selects appropriate staff for all cases, in conjunction with the Clinical Manager.--- Notifies clinical management of new cases and/or changes in patient status on a timely basis.--- Documents all patient related conversations, including reason for discharge, on all private pay professional service.--- Monitors performance of staff to ensure delivery of service as agreed upon with client and compliance with all corporate policies, state regulations and accrediting body standards.--- Identifies and resolves issues which affect service delivery through on-going communication with Field Supervisors, private pay patients, and clinical management staff.--- Submits required documents to ensure that staff are paid accurately and clients are billed accurately.--- Participates in the development and implementation of procedures which maximize operational efficiencies.--- Participates in the Quality Assurance program as directed by Quality leadership.--- Ensures schedules are updated on a timely basis. Ensures accuracy is maintained.--- Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance, and recommends hiring, promotions, salary actions and terminations, as appropriate. --- Participates in special projects and performs other duties as assigned.QualificationsLicenses and Certifications: License and current registration to practice as an LPN in New York State Required Education: High School Diploma or completion of LPN Program RequiredWork Experience: Minimum of two years of work experience as an LPN RequiredSupervisory experience PreferredExperience distributing work assignment RequiredExcellent customer service and organizational skills RequiredDemonstrated strong problem-solving ability RequiredStrong communication skills, including written and verbal Required

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