Endoscopy Nurse RN - Optum Tri-State

Company: UnitedHealth Group
Location: Kew Gardens
Posted on: May 28, 2023

Job Description:

$1,000 Sign-On Bonus for External Candidates

Optum in the tri-state region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group) offers an interconnected network that enables us to work collaboratively to better coordinate care among our doctors and care teams. Together, we offer you and your family access to more than 2,100 providers, representing 70 specialties, working in 360 medical practices and more than 55 urgent care locations across New York, New Jersey and Southern Connecticut.

We're a dynamic and growing health care organization, offering a wide range of employment opportunities. We are seeking professional and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with the largest care delivery organization in the world and start doing your life's best work.(sm)

CareMount Medical, P.C. is the largest independent multispecialty medical group in New York State, providing comprehensive medical care of the highest quality to over 640,000 patients in more than 45 locations throughout Westchester, Putnam, Dutchess, Columbia, and Ulster counties and New York City. Founded in 1946 as Mount Kisco Medical Group, CareMount has grown to over 600 physicians and advanced practice professionals representing more than 40 different medical specialties. CareMount is affiliated with world-class organizations including Massachusetts General Hospital, Mount Sinai Health System, and Memorial Sloan Kettering Cancer Center. CareMount offers on-site laboratory and radiology services, endoscopy and infusion suites, and operates eight urgent-care centers. Our physicians are frequently recognized as best doctors in respected publications and have been featured in lists including New York Magazine's "Best Doctors," Westchester and Hudson Valley Magazine's "Top Doctors" as well as in Castle Connolly Medical's "Top Doctors." For additional information about CareMount Medical and its specialties, please visit: .

The group has always maintained a firm commitment to each of our patients to provide high quality medical and surgical care in a warm, friendly setting, and in a caring manner. Each and every member of our professional and support staff is dedicated to this ideal - physicians, nurses, technicians and support personnel. The commitment to deliver services that revolve around our patients is central to our care practices and philosophies. Integrated care teams focus their efforts to ensure that evidence-based, patient-centered approaches are consistently implemented to maximize patient health, self-efficacy, and self-management.

The Registered Nurse or RN provides professional nursing care to patients/significant others via direct and/or telephone contact, following established standards and practices. S/he coordinates with other members of the care team to ensure seamless care delivery, maximal coordination of efforts, and active patient participation in planning and care. Assists physician or other provider with clinical procedures, performs telephone triage as needed, and participates in patient teaching.

Provides Direction To: Licensed Practical Nurses, clerical assistants, medical assistants, and other non-licensed personnel.

Work Schedule: Monday-Friday, Variable. Between the hours of 7:00 a.m.- 5:00 p.m.

Location: 2800 Marcus Avenue Lake Success, NY 11042. Occasional travel to other nearby locations as needed.

Performance Expectations:

• Clinical Knowledge and Skills
  • Demonstrates clinical competence in the direct care of patients/significant others in established area of practice, considering developmental differences among patients
  • Demonstrates basic knowledge of common disease processes and treatments, including pertinent diagnostic/laboratory testing and medical/nursing interventions; familiar with preventative health measures related to population served
  • Demonstrates a proactive approach to patient care, focusing on addressing each patient's individual and family needs at the time of service; communicates identified needs in a timely manner
  • Utilizes evidence-based approaches with patients/families/caregivers to support self-management, self-efficacy, and health-promoting behavior change
  • Collaborates with patients/significant others and other members of the healthcare team to establish goals and priorities to meet patients' immediate and future needs; Actively participates in the care team to ensure that patient needs and preferences are incorporated into the comprehensive plan of care
  • Using population-specific knowledge and clinical expertise, contributes to the continual assessment and effective management of the health needs of assigned patient populations
  • Performs telephone triage with particular emphasis on assessment, problem/priority identification, and decision-making
  • Demonstrates knowledge, skills, and technical ability in medication/treatment administration; administers prescribed medications correctly, with knowledge of proper dosage, route, site, and possible side effects
  • Provides accurate, up-to-date clinical information to patients consistent with professional nursing scope of practice and accepted CareMount Medical practice standards, policies, and protocols
  • Uses the nursing process for problem-solving/decision-making
  • Performs authorized technical procedures competently (e.g., EKG, phlebotomy, starting/ monitoring IVs, selected laboratory tests, etc.) as may be required in clinical practice area
  • Demonstrates clinical competence when assisting MD or other provider with procedures
  • Seeks validation/guidance from physician or other provider and nurse colleagues when necessary
  • Functions effectively with other healthcare providers during emergency situations
  • Understands and practices universal precautions correctly and consistently and complies with all applicable OSHA guidelines;
  • Ensures that all clinical equipment is maintained in clean, working order
  • Communication
    • Maintains open lines of communication with physicians and other CareMount Medical personnel, within and between departments even during periods of heightened stress
    • Maintains open lines of communication with non-CareMount Medical physicians, pharmacies, and other community agencies and services
    • Notifies patients/significant others and/or reception staff promptly of unanticipated MD/other provider delays or scheduling changes
    • Demonstrates effective communication strategies reflective of the needs of all patients, including those from vulnerable populations
    • Provides reassurance to patients who are upset and/or in need of assistance or additional information
    • Directs and coordinates the work of LPNs, medical assistants, and other assistive personnel to meet identified patient care needs
    • Maintains confidentiality of all information obtained from patient records and conversations with patients/significant others, physicians, and other CareMount Medical personnel
    • Answers telephone promptly (within three rings) and courteously and identifies self by name and department (and physician's office by physician's name, if appropriate)
    • Uses discretion and sensitivity during all phone conversations
    • Uses a non-judgmental approach when talking with patients and coworkers
    • Effectively and efficiently triages patient phone calls and schedules same-day (work-in) appointments as per departmental or individual physician guidelines
    • Transfers telephone calls only when necessary and as per CareMount Medical policy
    • Assists patients with referrals and pre-certifications as needed for managed care insurance plans with which CareMount Medical participates; communicates potential for additional care coordination with outside organizations and/or providers when identified
    • Offers clinical advice to CareMount Medical patients according to departmental protocols, individual physician's or other provider's instructions, and/or accepted nursing practice
    • Uses available electronic mail/computer systems to communicate inter- and intradepartmentally as per departmental and/or CareMount Medical protocol(s)
    • Teaching/Education of Patients/Significant Others
      • Uses clinical knowledge and skills to teach patients/significant others effectively (e.g., via written information, face-to-face communication, phone communication)
      • Integrates patient and family education, including health promotion/wellness, into the delivery of care
      • Continuously evaluates the results of patient education and modifies the teaching plan based on patient outcomes
      • Suggests and/or facilitates referrals (e.g., to Department of Social Services, dietitian, hospice) as applicable
      • Designs and implements educational activities that are culturally appropriate (and consistent with individual physicians' practice) and are tailored to the patient's/significant other's ability to comprehend and participate
      • Participates, as requested, in the development of patient-teaching tools/programs for assigned department
      • Organizational Skills
        • Work area reflects neat and organized work habits
        • Addresses all patient requests/concerns before end of shift (or notifies patient/significant other of additional time needed to complete request)
        • Sets priorities effectively to ensure timely completion of assigned work . click apply for full job details

Keywords: UnitedHealth Group, New York , Endoscopy Nurse RN - Optum Tri-State, Healthcare , Kew Gardens, New York