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Clinical Operations Director (Remote located in New York)

Company: MAXIMUS
Location: Brooklyn
Posted on: May 28, 2023

Job Description:

Job Introduction
Maximus is currently hiring a Clinical Operations Director to work with the Independent Practitioner Panel, which completes assessment reviews and issues practitioner orders for New Yorkers who qualify for long-term in-home care. The Clinical Director builds and leads the Clinical Operations Department (composed of Nurse Practitioners and Physician Assistants), with the support of collaborative colleagues and staff.
This position is full time and fully remote in the state of New York. -
Education and Experience Requirements
Primary Responsibilities:

  • Develop and implement operational strategic goals for process and workforce management efficiencies, consumer experience and satisfaction, and quality management
  • Manage provider staffing and maintain staffing model's needs
  • Prepares detailed reports for auditors, accrediting or licensing bodies
  • Develop and oversee the Quality Management Plan (QMP) for clinical quality and recommend process improvements and enhancements
  • Ensure compliance with Maximus policies, project policies and procedures, and state and federal regulations applicable to programs administered by Maximus
  • Ensure that all program activities are aligned with contractual standards for quality of service

    Minimum Requirements:

    • Master's Degree; field of study in Management, Business or Healthcare Policy preferred
    • 5+ years of clinical operations management experience focused on community-based long-term care service and delivery, and/or eligibility and community health assessments
    • 10+ years of related experience in the field of customer service delivery, quality management, and continuous improvement
    • Experience working within large, complex clinical operations teams
    • Licensure: NY State Board Certified Nurse Practitioner
    • Project Management Certification preferred
    • Management experience working directly with the clinical professions (RNs, Nurse Practitioners, Physician Assistants, MDs/DOs) preferred

      Home Office Requirements:

      • Maximus provides company-issued computer equipment
      • Reliable high-speed internet service

        • Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
        • Minimum 5 Mpbs upload speeds

          #MaxNYIA #NYIAIPP #ClinicalOperationsDirector #DirectorofNursing #DirectorofNursingOperations
          MAXIMUS Introduction Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With approximately 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with Maximus through one of our dynamic customer service centers. As a large employer and Federal contractor, Maximus is subject to various mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.
          EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We are proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
          Posted Max USD $190,000.00/Yr.
          Posted Min USD $170,000.00/Yr.

Keywords: MAXIMUS, New York , Clinical Operations Director (Remote located in New York), Healthcare , Brooklyn, New York

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