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Medical Assistant

Company: Northwell Health - GoHealth Urgent Care
Location: Staten Island
Posted on: May 15, 2024

Job Description:

Job Requirements:


  • Graduate of a Medical Assistant Program preferred.
  • 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred.
  • CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not obtained upon hire.
  • High school diploma or equivalent required

    -Work Experience:

    • Medical Assistant experience preferred for Graduate of a Medical Assistant Program
    • 2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred
    • Knowledge of medical terminology strongly preferred

      Required Licenses/Certifications:

      One of the following certifications is required (or must obtain within 15 months of hire):

      • ARMA- American Registry of Medical Assistants
      • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
      • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
      • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health)
      • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
      • NRCMA - Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals)

        Or the following certifications are excepted at the time of hire:

        • Graduate of an Accredited School of Nursing or LPN or RN
        • EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
        • CNA - Certified Nursing Assistant
        • Basic Life Support (BLS) required or must be obtained (see below)

          *Hire Date of 10/1/23 or after must obtain BLS certification within 30 days of hire date. -

          • Computerize Provider Order Entry (CPOE) certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.

            Additional Knowledge, Skills and Abilities Required:

            • Knowledge of medical office management systems and procedures
            • Excellent time management skills and ability to multi-task and prioritize work
            • Social perceptiveness and service-oriented
            • Excellent written and verbal communication skills
            • Strong organizational and planning skills
            • Proficiency in MS Office and patient management software

              Essential Functions:

              • Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
              • Process co-pays and schedule patient appointments for assigned center.
              • Coordinate provider referrals to assigned Specialist.
              • Answer patient questions regarding their care and keep them informed of their status.
              • Inform technical staff of patient flow.
              • Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit;
              • Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.
              • Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
              • Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
              • Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
              • Responsible for maintenance of medical records and scanning charts to patient files.
              • Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
              • Ensure reception is well maintained
              • Conduct courtesy call-backs for patient follow-up.
              • Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
              • Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
              • Other patient care responsibilities as defined in the Medical Assistant Guideline document.
              • All other duties as assigned.

                -Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.

Keywords: Northwell Health - GoHealth Urgent Care, New York , Medical Assistant, Healthcare , Staten Island, New York

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