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Customer Service Representative

Company: Robert Half
Location: Matawan
Posted on: January 18, 2020

Job Description:

Ref ID: 02660-0011319270 Classification: Customer Service Representative Compensation: $15.50 to $16.00 hourly Available Positions for Customer Service Representatives Are you an articulate, highly-skilled Customer Representative looking to expand their career in the growing Insurance industry? Then you may be the candidate who OfficeTeam is looking for. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Matawan, New Jersey region and is a long-term temporary-to-full-time employment opportunity. Responsibilities - Offer friendly, accurate customer service in a timely fashion - Retrieve and oversee the sending of written business communications - Receive and place telephone calls - You will likely support business development and client referral goals by actively cross-selling and referring customers - Experience with calendar managements and scheduling appointments - MS Outlook experience desired - Expertise in Microsoft Word - Microsoft Excel experience - Proven knowledge of meeting coordination and planning - Travel arrangements experience - Demonstrated experience performing extensive research to resolve complex customer inquiries - Excellent problem-solving skills - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT, Illustrator, Highrise, and Insightly - Strong customer service and office administrative skills - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Proficient with diversified computer software and systems - Strong communication and interpersonal skills - Supportive, positive attitude with a professional demeanour applied to all tasks - 2 years' experience of proven performance in a goal-driven & customer-focused environment desired We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.490.4154 for additional information. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. -- 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use .

Keywords: Robert Half, New York , Customer Service Representative, Hospitality & Tourism , Matawan, New York

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