Customer Service Representative - Specialty
Company: CVS Health
Location: Fairfield
Posted on: October 19, 2020
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Job Description:
Job Description
\CVS Health, a Fortune 5 company, has an exciting opportunity in
Fairfield for an Inbound Customer Service Representative working on
our Specialty Pharmacy team! In this role you will support our
specialty patients who are in need of life sustaining medications.
Come join us to help others on a path to better health as a
Customer Service Representative. The typical calls that you will
receive include prescription refills, order status, and insurance
coverage.
Our specialty pharmacy employees promote a high-energy culture and
are passionate about providing excellent customer service with
empathy while resolving the patients questions on the first call.
If you get satisfaction by knowing that you have helped someone,
apply today.
Do you enjoy working telephonically and enjoy managing multiple
applications and have a passion for helping others? We provide the
comprehensive training to set you up for success. We also offer
incredible advancement opportunities so you can grow within the
pharmacy or move to another role within CVS Health.
We offer a comprehensive benefits package which includes medical,
dental, vision insurance as well as a wide-ranging list of
supplemental benefits and discount programs. In addition to sixteen
paid days off for employees, we also offer ten paid holidays.
Our application process is 2 simple steps:
Required Qualifications
--- One year of Customer Service experience
--- Six months of high volume customer service experience working
in Windows, Microsoft or another application
Preferred Qualifications
--- Prior Healthcare experience with benefits, insurance,
prescriptions
--- Telephonic customer service experience
--- Pharmacy Technician license/certificate based on State Board of
Pharmacy requirements.
Education
--- Verifiable High School Diploma, GED, or equivalent
Business Overview
At CVS Health, we are joined in a common purpose: helping people on
their path to better health. We are working to transform health
care through innovations that make quality care more accessible,
easier to use, less expensive and patient-focused. Working together
and organizing around the individual, we are pioneering a new
approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion
and belonging every day. CVS Health is an equal opportunity and
affirmative action employer. We do not discriminate in recruiting,
hiring or promotion based on race, ethnicity, sex/gender, sexual
orientation, gender identity or expression, age, disability or
protected veteran status or on any other basis or characteristic
prohibited by applicable federal, state, or local law. We proudly
support and encourage people with military experience (active,
veterans, reservists and National Guard) as well as military
spouses to apply for CVS Health job opportunities.
Keywords: CVS Health, New York , Customer Service Representative - Specialty, Hospitality & Tourism , Fairfield, New York
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