Softlines Lead (Brooklyn, NY) in Brooklyn, NY at Sears
Company: Sears Holdings Corporation
Location: New York
Posted on: February 25, 2021
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Job Description:
Softlines Lead (Brooklyn, NY) in Brooklyn, NY at Sears Sears is
aleading integrated retailer providing a wide range of home
merchandise, appareland automotive products and services through
Sears-branded and affiliatedfull-line and specialty retail stores,
as well as through-- Sears.com . Home to some of the most trusted
andpreferred brands in the U.S., Sears' product offering includes
Kenmore and Craftsman. Sears is part of-- ShopYour Way , a social
shoppingprogram where members can earn points and receive benefits
both in stores andonline. Sears is a proud corporate partner of St.
Jude Children's ResearchHospital. For more information, visit the
Sears website at-- www.sears.com . For more information, visit the
Searswebsite at-- www.sears.com . Job DescriptionReq/Job ID:
1002663BR
Employing Entity: Transform SR LLC
Employment Category: Regular, Full-time
Job Function: Field Management
Store ID: 01114: Sears Brooklyn NY
The Softlines Lead facilitates delivering an exceptional Member
experience by engaging the Member and prioritizing the Member's
needs over task. Works with the entire Softlines team to maintain a
Members First environment by maintaining merchandise standards,
ensuring the sales floor is ready all day, processing apparel &
soft home new receipts, maintaining price integrity, unit integrity
& RFID, supporting Integrated Retail though pulling W2S orders in
apparel & soft home to grow sales.
Participates in all selling, checkout, and merchandising
activities, and other tasks as assigned supporting apparel and soft
home. The
Lead also coordinates and participates in achieving department
goals; maintains merchandise standards; ensures checkout
functions
are executed properly, the sales floor is clean, well-stocked,
signed, replenished, orderly and ready all day; maintains price
integrity;
and performs opening and closing procedures. Job RequirementsJOB
DUTIES/RESPONSIBILITIES:
--- Demonstrates expertise in the Member Engagement Process, and
provides feedback and coaching to sales associates partnership with
the supervsior or ASM, to ensure they understand the expected
behaviors and demonstrate them in interactions with Members.
Conveys clear expectations, and provides reinforcement through
modeling the right behaviors and motivating associates
performance.
--- Assists Store Leadership in ensuring that the sales floor is
visually appealing, effectively merchandised and easy to shop.
Partners to keep Softlines and Homes areas ready all day and night
and ensuring the sales floor is easy to shop, in stock, clean,
signed and organized for Members. Ensures the signing is correct on
the sales floor and works with Store Leadership to coordinate
correction as needed. Assists Store Leadership in ensuring that
apparel and soft home adheres to applicable National Presentation
Standards and current monthly sales plan.
--- Assists in setting clear expectations for associates
performance and behavior, provides ongoing observations and holds
associates accountable for results. Accurately documents associate
observations and conducts regular coaching sessions, in conjunction
with store leadership. Ensures associates are up-to-date on selling
techniques, product knowledge, training and appropriate use of
integrated retail tools to provide a WOW Member experience. Assists
associates in creating action plans for their development based on
feedback from observations, store walks, Member interactions and
other sources.
--- Performs opening and closing procedures as appropriate,
consistent with current procedures. Follows appropriate cash
handling processes, and assists the Store Manager in providing
guidance on processes as needed.
--- Assist Members to find the products they are looking for by
walking them to the areas of the store and assist with merchandise
selection.
--- Versed in storewide sales and promotions, SYW promotions, the
SYW App and the Sears App, and all marketing events launched for
the Member.
--- Completes Member transactions accurately and efficiently at the
point-of-sale.
--- Utilizes Web to Store and Store to Home and other integrated
retail processes as methods to enhance the Member's shopping
experience.
--- Optimizes credit, gift card, Shop Your Way Rewards and
multi-channel opportunities (and, where applicable, Protection
Agreements, Merchandise Replacement Agreements, and other
miscellaneous income opportunities).
--- Assists Store Leadership in coordinating that all Softlines and
Home areas are appropriately stock and replenished in a timely
manner
--- Adheres to merchandise protection standards and all shrink
standards.
--- Responsible for keeping the department ready all day and
ensuring the sales floor is easy to shop, in stock, clean, signed
and organized for Members.
--- Performs other duties as assigned.
REQUIRED SKILLS:
--- Basic reading, arithmetic, and writing and excellent oral
communication skills
--- Strong merchandising, and organizational skills
--- Demonstrated sales experience
--- Ability to work independently and maintain personal
productivity
--- Basic Internet navigation skills
PREFERRED SKILLS:
--- Team Building
--- Organization and Planning skills
--- Good Communicator
--- Previous Retail Experience
JOB REQUIREMENTS:
--- High school diploma or equivalent
--- 1-2 years of related experience
--- 18 years of age or older
#Stores
1114
Keywords: Sears Holdings Corporation, New York , Softlines Lead (Brooklyn, NY) in Brooklyn, NY at Sears, Hospitality & Tourism , New York, New York
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