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Retail Operations Specialist

Company: Tapestry, Inc.
Location: New York
Posted on: May 6, 2021

Job Description:

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home d--cor and more. Polished ease, thoughtful details and a modern, sophisticated use of color-Kate Spade New York's founding principles define a unique style synonymous with joy.Kate Spade New York is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity.title: Specialist, Retail Operations (Systems)location: New York, NY. This role is not eligible for remote work.department: Retail Operationsprimary purpose: Support the Retail Operations team on project implementation and deployment with a primary focus on store systems.the successful individual will leverage their proficiency in retail operations to...* Support Inventory Controls through training and writing of policy and procedure* Support POS project rollout and Policy and Procedure* Assist with system enhancements, implementation and deployment* Assist in drafting communication and timeline tracking for system related initiatives* Liaison with the store teams regarding new and updated processes to assist with procedural questions and issues* Monitor help desk ticket logs and ensure proper attention and escalation* Support Retail Operations policy and procedure creation* Support Retail Operations other operations project streamsthe accomplished individual will possess...* Strong communication skills, both verbal and written, with excellent interpersonal skills* Ability to work cross functionally* Ability to prioritize workload and multi-task* Strong understanding of all windows based office programs (Excel, Outlook, Word, PowerPoint)* must be highly proficient in excel with a strong understanding of all windows-based office programsAn outstanding professional will have...* Minimum 2- 3 years' experience in luxury goods or a comparable retail environment with a focus on global retail operations* Bachelor's degree preferredOur Competencies for All Employees* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.* Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.Our Competencies for All People Managers* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.* Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at .Req ID: 87869

Keywords: Tapestry, Inc., New York , Retail Operations Specialist, Hospitality & Tourism , New York, New York

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